Retention Officer at AVBOB South Africa October, 2023

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- Retention Officer at AVBOB South Africa
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Posted: Oct 17, 2023

Deadline: Not specified
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Africa's largest Mutual Assurance Society providing a one-stop funeral insurance and burial service solution.

Retention Officer
- Job Type Full Time
- Qualification Matric
- Experience 4 years
- Location Gauteng
- City Pretoria
- Job Field Sales and Business Development
YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
- Contacting clients with unpaid or lapsed policies to negotiate payment
- Assisting telemarketers to retain their business by reinstating policies
- Investigating and determining reasons for policies lapse or are being cancelled and advise clients accordingly
- Ensure that the submitted business written by the telemarketers are retained
- Following approved standards to attend cancellation request from clients
- Solving of elevated after sales queries and problems
- Handling of all after sales queries from policy holders
- Keeping daily, Weekly and monthly statistics
- Assist with generation of leads
Qualification and Experience:
- Grade 12 / Matric
- 4 Years' experience in Call Centre, Sales environment
- Knowledge in Long term insurance
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Method of Application

Interested and qualified? Go to AVBOB South Africa on avbob.mcidirecthire.com to apply

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Retention Officer at AVBOB South Africa

Retention Officer

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