Decofurn Furniture, a renowned furniture retailer, manufacturer, and importer, operates 12 warehouse concept stores nationwide, in addition to running one of South Africa's largest online furniture stores. With over 30 years of industry experience, Decofurn Furniture's unique approach combines quality, affordability, and style in every piece of furniture.
As a family-owned enterprise, shared values and principles form the bedrock of Decofurn Furniture's culture. A deep-seated commitment to respect, integrity and inclusivity creates a conducive environment for its diverse and agile team to excel.
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As the Repairs & Returns Supervisor, you will take responsibility for overseeing the repair and processing of damaged, defective, and returned inventory. This includes supervising the repair team, managing reporting and records, maintaining quality standards, and ensuring that all repair activities align with company procedures and safety regulations.
Responsibilities
Oversee the receiving and processing of damaged or returned stock
Manage the repairs workflow, from assessment to final inspection
Ensure accurate record keeping and reporting on job cards and control documents
Coordinate the preparation of items for resale, clearance, or disposal
Maintain stock of spare parts and ensure their proper storage and dispatch
Supervise a team, plan daily tasks, and monitor performance
Uphold cleanliness, safety, and tool/equipment management in the repairs area
Collaborate with inventory, dispatch, and finance teams on operational requirements
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