First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
To conduct comprehensive identification of all key operational risks in allocated Business Unit and provide guidance on
mitigation to ensure compliance that align to FirstRand operational risk frameworks and policies
Control expenditure and identify process improvements to contain and reduce costs
Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
Innovate by finding the best fit solution for the situation such as the flexibility of delivery and customised solutions which result in more efficient outcomes
Engage with relevant stakeholders to keep abreast of status of relevant projects.
Review and challenge information provided by Project Management Office (PMO) to ensure accuracy.
Report on critical projects status to contribute to delivery against set timelines
Prepare and maintain risk management documentation and risk reports to ensure achieving the operational risk strategy
Track and include in monthly report the progress towards achieving the operational risk strategy at defined intervals
Prepare clear and concise operational risk profile report with focus on key risks, mitigating actions, operational risk themes, trends and emerging risks
Interpret the strategy and implement active risk reduction by informing and looking at the key risk indicators (KRIs), re-assessing, and ensuring the control environment is perceived relative to risk appetite as well as ensuring changes to reduce, tolerate or mitigate risk are made accordingly
Create practical and effective delivery plans to execute on the FirstRand operational risk frameworks and policies in business
Implement operational risk control monitoring plan with focus on monitoring key controls based on key risks, identified operational risk themes, management needs and agreed combined assurance areas of focus
Provide feedback on results of monitoring activities to enhance operational risk control environment
Engage with business unit to understand business, drivers, current concerns and future plans to mitigate risk to proactively identify and anticipate risks (including emerging risks)
Identify, analyse and respond to different types risks including risks associated with critical handovers interdependencies between business
Conduct analysis to evaluate risk and make recommendations to mitigate risk
Develop appropriate solutions to identify losses and risk exposures and facilitate the effective implementation thereof
Ensure business continuity management plans are reviewed and tested and aligned to business continuity strategy
Work with relevant stakeholders to ensure comprehensive identification of all key operational risks Assist business to identify risks, inherent key business processes, new products, business projects and key outsourced and insourced arrangements and critical third-party service providers
Identify key processes and ensure all are documented with appropriate controls
Identify process design flaws and associated operational risks and controls and management initiate appropriate corrective action to mitigate the identified operational risks
Apply established Risk tools to identify, evaluate, report and monitor risk processes i.e. Key Risk Indicators (KRI's), Risk Scenarios, Risk Appetite, Critical Spreadsheets, Process for Risk and Control
Identification and Assessment (PRCIA) Assist business with risk assessment process
Provide guidance on risk mitigation solutions that align to FirstRand operational risk frameworks and policies
Drive a combined assurance approach to risk assessment by engaging with line management, specialist risk areas and internal audit management on key risks matters in assessing risks
Ensure comprehensive risk assessments are conducted
Support business unit in identifying and quantifying the key risks of the entity and the monitoring thereof and approve, coordinate, and monitor the Risk Assessment and Risk Management processes of the business unit
Approve the design of business risk processes that will ensure that risks are managed properly
Ensure performance, risk exposures and corrective actions are reported in a format and frequency agreed with franchise risk management and enterprise risk management (ERM)
Monitor appropriate implementation of corrective actions
Identify process flaws and risk management issues and initiate corrective action to ensure acceptable risk management standards are maintained within the segment
Compile, analyse and escalate risk reports through appropriate governance structures and ensure all risk management and loss containment activities are timeously performed as agreed with ERM and business entity management
Develop, encourage and nurture collaborative relationships across FRG
Participate in planned activities that are appropriate for own development
Display and encourage an appreciation of teamwork and inclusivity
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