Safety & Security Manager- Franschhoek at Phoenix Recruitment

• Luxury Hospitality Retreat based close to Franschhoek is looking for an experienced Safety & Security Manager to protect its guests, people and property.
• Reporting to the Operations Manager, the successful candidate will take full operational ownership of security operations, emergency preparedness, fire safety and occupational health and safety, maintaining a discreet approach suited to a luxury hospitality environment.
• This is a full-time, permanent position, following a fixed weekly schedule with on-call availability for emergencies at all hours.

Duties:

Security Operations & Team Leadership:

• Direct and monitor the contracted guard force, including deployment, rosters, patrols, access control and reporting.
• Conduct daily briefings, review occurrence books and oversee shift handovers.
• Carry out daytime, night-time and unannounced inspections of security posts and procedures.
• Verify guard registrations, training and certifications, addressing non-compliance through the service provider.
• Manage access procedures, keys and security registers for guests, employees, contractors, suppliers and vehicles.
• Monitor perimeter breaches and coordinate repairs and vegetation clearance with the farm team.

Emergency Preparedness & Fire Safety:

• Lead the Incident Response Team while on duty and take command when called in after hours.
• Maintain emergency response plans, evacuation routes, contact directories and clearly assigned emergency roles.
• Plan and run drills covering fire, medical emergencies, intrusion, lockdown and night-time guest evacuation.
• Ensure emergency equipment, first aid supplies, radios and firefighting equipment remain ready for use.
• Coordinate incident reporting, debriefs, required notifications and corrective actions.
• Maintain structural and veld fire readiness, coordinating firebreaks, equipment servicing and seasonal preparations.
• Liaise with the Fire Protection Association, neighbouring farms and emergency services.

​​​​​​​Security Systems & Infrastructure:

• Oversee CCTV, video analytics, perimeter detection, alarms, panic devices, access control, radios and backup power.
• Improve system performance, reduce false alarms and address coverage gaps.
• Protect administrator credentials, system access and audit logs.
• Track faults through to resolution and monitor contractor response times.
• Maintain equipment registers, lifecycle plans and servicing schedules.
• Manage footage and personal information securely.

​​​​​​​Health, Safety & Risk Management:

• Maintain the occupational health and safety file and monitor compliance requirements.
• Coordinate training and certification for safety representatives, first aiders and fire marshals.
• Inspect workplaces, equipment, trails, water features and activity areas, following corrective actions through to completion.
• Maintain risk registers and assess risks relating to events, new activities, construction and high-profile guest visits.
• Stay informed of local security threats through police, community and farm-watch networks.

​​​​​​​Training, Reporting & Service Providers:

• Manage service providers against agreed service levels and review performance regularly.
• Induct employees, guards and contractors on emergency procedures and site rules.
• Deliver practical safety and security training across departments.
• Prepare weekly reports and monthly summaries covering incidents, trends, system performance and outstanding actions.
• Maintain controlled procedures, plans and registers, and prepare the annual safety and security budget.

​​​​​​​Requirements:

• At least 10 years’ security operations experience, including at least 5 years in management.
• Experience managing 24-hour security operations, shift planning and contracted guard forces.
• Security experience within rural, agricultural, estate, lodge or luxury hospitality environments, including service to high-profile and international guests.
• Proven experience leading emergency responses and conducting drills.
• Hands-on experience administering IP CCTV, video management systems, alarms, access control and perimeter detection.
• Experience managing service providers and working with SAPS, emergency services and Community Policing Forums.
• Active PSIRA Grade A registration in good standing.
• Current First Aid Level 3, or equivalent, and firefighting or fire marshal training.
• A recognised health and safety qualification.
• Working knowledge of the Occupational Health and Safety Act, Private Security Industry Regulation Act and POPIA.
• Fluent English, strong report-writing skills and proficiency in Google Workspace or Microsoft Office.
• A valid South African driver’s licence and own reliable vehicle.
• Clear criminal record.
• Residing within reasonable emergency response distance of Franschhoek, or willing to relocate.
• A calm, decisive and dependable approach, with excellent communication and leadership skills.
• High levels of integrity, discretion and attention to detail.
• Availability for after-hours emergency response and flexibility to plan leave around operational cover.

Closing Date: 30 Nov 2026