Safety & Security Manager- Sea Point at Phoenix Recruitment

• Ultra-Luxury Hotel Group in Sea Point, is looking for a disciplined, experienced and guest-aware Safety & Security Manager to lead security operations across two hotel properties.
• The successful candidate will protect guests, employees, assets and the group’s reputation through visible leadership, strong controls, calm incident response and a service-led security culture.

Duties:

• Lead daily safety and security operations across guest areas, back-of-house areas, parking levels, entrances and public spaces.
• Manage, train, brief and roster the security team to ensure full coverage, consistency and professional conduct.
• Oversee access control, CCTV monitoring, key control, contractor control, patrols and incident reporting.
• Respond to incidents, emergencies, medical situations, guest concerns and operational disruptions with calm authority.
• Maintain accurate records of incidents, investigations, lost property, security logs and risk observations.
• Conduct risk assessments and implement practical measures to reduce operational exposure.
• Partner with Rooms, Engineering, Housekeeping, Food & Beverage and People & Culture on safety procedures and team awareness.
• Ensure compliance with internal policies, emergency procedures, fire and life safety standards, and applicable local requirements.
• Support VIP movements, events, contractor access and pre-opening readiness where required.

Requirements:

• Grade 12
• A formal qualification
• Minimum 4–5 years’ experience in hotel safety and security, including at least 2 years in a supervisory or management capacity.
• Currently employed in a similar role within a 4-star luxury or 5-star luxury hotel environment.
• Protel PMS experience is essential.
• Current PSIRA registration is essential.
• Strong knowledge of CCTV, access control, incident response, emergency procedures and risk management.
• Eligibility to work in South Africa.
• International or internationally branded hotel experience would be highly advantageous.
• Hotel pre-opening or multi-property operations experience would be advantageous.
• First aid, fire marshal or occupational health and safety training would be beneficial.

Closing Date: 30 Nov 2026