Latest Jobs at RCL Foods

Job Description    
RCL FOODS is Looking for a young professional to Join our fantastic Customer team!

An organised individual, passionate about sales that will provide effective support to the Customer team through accurate checking of deals, processing of claims and rebates and to provide a sales information service to the business.

Do you think you have what it takes?

• Minimum Requirements    
• Matric/Grade 12 Senior Certificate
• Completed/Studying towards Administration, Sales and Marketing Diploma/Certificate or equivalent 3 year Diploma.
• Proficient in Microsoft Outlook/Word/Excel/Powerpoint
• Durban Based

Duties & Responsibilities    

• Pricing and Deals
• Timely capturing & maintenance of all list prices and promotional deals across relevant categories
• Respond & resolve all queries/issues in a timely manner
• Assist the NAM with Price Increase admin & execution

Claim Management

• Pricing Claims Management
• Ad Hoc/Addendum Budget & Claims Management
• Rebate & Other Claims Management

General Category Admin & Support

• Weekly maintenance of Promotional Grids for all relevant categories
• File and safeguard records within area of responsibility
• Prepare tracking documents, sales/business reviews & meeting prep as requested
• Assist NAM Assistant and NAM with IRI data & reporting
• Respond to ad hoc customer requests for information
• Assist the NAM with all NPD and Category Drive admin & execution

Team Co-Ordination & Admin

• Stationery orders and safeguarding
• Complete Credit Card recons for NAMs and Channel Exec
• Team Sample Stock orders and management
• Co-ordinate team meetings & venue booking requirements
• All other IT & ad hoc admin requests

KPIs

• 100% Accuracy
• Timeliness – meet all deadlines and manage allocated tasks in appropriate timeframe
• Customer query resolution speed between 24 and 48 hours
• All pricing claims and workflows to be resolved within 60 days