Sales Administrator (ISP) - DBN at BET Software

Job Description

We Want You:

• Join the vibrant team at Hollywood Connect, a leading contender in the Internet Service Provider (ISP) realm, as we seek a Sales Administrator to bolster our operations. As an ISP Sales Admin, you'll be pivotal in fielding customer inquiries and supporting our Fiber to the Home service. Ready to dive into the fast-paced world of sales support? Apply today!

You Bring:

• Relevant Degree/Diploma in Business Administration or related field.
• Excellent organisational and time management skills, with the ability to handle multiple tasks simultaneously.
• Strong attention to detail and accuracy in processing and managing administrative tasks.
• Outstanding communication and interpersonal skills to interact effectively with customers and internal team members and stakeholders.
• Ability to work under strict deadlines.
• Sales oriented with strong analytical and time- management skills.
• Familiarity with sales reports and sales records.
• Highly proficient with Microsoft Office products especially Outlook, PowerPoint, Word and Excel.
• Ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a positive attitude.
• Previous experience in the sales/administration environment (advantageous).
• Hands on experience with CRM software (advantageous).

What You’ll Do:

Sales Support:

• Collaborate with the sales team to assist with lead management, sales inquiries, and sales-related documentation.
• Help maintain customer databases and prepare reports via the System (This will be done via our digital and telephonic channels.)

Order Processing: Overflow Demand

• Efficiently process customer orders for internet services, ensuring accuracy and timely execution.
• Coordinate with various departments to facilitate smooth service provisioning, installations, and activation.

Product Knowledge: Training provided

• Develop a strong understanding of our internet service offerings, pricing plans, and promotions to effectively communicate the benefits to customers and address their inquiries.

Sales Administration

• Maintain organised sales records and documentation, including customer contracts, agreements, and communications.
• Ensure compliance with company policies and industry regulations.

Living our Spirit:

• We proactively seek opportunities and challenges, raising our hands to take ownership and make a difference. We are committed to finding solutions and making things happen.
• We approach each day with enthusiasm and a sense of curiosity. We view every task as a chance to learn, grow, and explore new possibilities, making our journey in sales administration exciting and dynamic.
• Volunteer for new projects and responsibilities for your own growth and that of the business.
• Embrace change with a positive attitude. Approach new challenges as opportunities for growth and learning.
• Collaborate, help and support the various stakeholders both internal and external.
• We celebrate our individuality and unique strengths. By being authentic, we bring our best selves to work, adding value to the team and creating a positive atmosphere where