Sales Administrator at Tiger Brands

• We are looking for a highly organized, detail-oriented Sales Administrator to support the Grains Sales team. The successful candidate will provide accurate sales administration, reporting, pricing, claims and accrual support while ensuring compliance with internal controls, policies and standard operating procedures. 
• This role requires a proactive individual who can work effectively across Sales, Finance, Shopper, Shared Services and other internal stakeholders to support efficient customer and category operations.

What You Will Do :

• Prepare accurate daily, weekly and monthly sales, customer and category reports. 
• Support Customer Managers and account teams with sales administration and operational requirements. 
• Prepare and submit deal sheets and support documentation. 
• Process purchase orders and maintain accurate transaction records. 
• Validate pricing claims and track queries through to resolution. 
• Support pricing, promotional and advertising administration. 
• Process and monitor accruals and assist with reconciliations. 
• Maintain activity grids, advertising controls and other customer administration records. 
• Ensure supporting documentation is complete, accurate and audit ready. 
• Monitor deadlines, follow up on outstanding actions and escalate delivery risks promptly. 
• Work closely with Sales, Finance, Shopper and Shared Services to resolve operational queries. 
• Ensure compliance with internal controls, policies and standard operating procedures. 

What You Will Bring to the table:

Qualifications 

• Grade 12 / Matric is essential. 

Experience 

• A minimum of three years’ Sales Administration experience within an FMCG environment. 
• Experience in supporting Customer Managers, account teams or Shared Services. 
• Experience in claims management, pricing administration, promotional administration and accrual processing. 
• Experience preparing customer, category and sales performance reports. 
• Exposure to reporting tools such as MicroStrategy, Nielsen, Circana or equivalent would be advantageous. 

Technical Competencies 

• Advanced Microsoft Excel skills, including PivotTables, VLOOKUP/XLOOKUP and data analysis. 
• Proficiency in Microsoft PowerPoint and professional report preparation. 
• Experience with Oracle purchase order processing or a similar enterprise system. 
• Experience using MicroStrategy or similar business reporting tools. 
• Power Query and Power BI experience would be advantageous. 
• Sound understanding of FMCG sales processes, internal controls and standard operating procedures. 

Behavioral Competencies 

• Strong attention to detail and commitment to accuracy. 
• Effective planning, organizing and deadline management. 
• Customer focus and professional stakeholder communication. 
• Accountability, ownership and results orientation. 
• Strong written and verbal communication skills. 
• Problem-solving and continuous improvement. 
• Teamwork, collaboration and adaptability. 
• Integrity and commitment to compliance. 

How Success Will Be Measured 

• Accuracy and completeness of reports. 
• Consistent adherence to deadlines. 
• Pricing claim accuracy and reduction in claim queries. 
• Timely and accurate accrual processing. 
• Compliance with internal controls and standard operating procedures. 
• Data integrity and audit readiness. 
• Customer and stakeholder satisfaction.