Sales Affiliate Agent at MiWay Insurance Limited

Minimum Qualification Required

• Grade 12 / Standard 10 
• Tertiary qualification will be beneficial
• RE Certificate
• Fully FAIS Accredited 

Minimum Experience

• 2 – 3 years experience in a Sales call center environment

Essential Requirements

• Self-managed
• Well spoken
• Active listening skills
• Self-motivated
• Adaptability
• Quality orientated and organised
• Must be highly proficient in dealing with clients at all levels
• Customer focus
• Professionalism
• Flexibility
• Ability to multi-task and cope with pressure
• Team player
• Problem analysis and problem solving
• Commitment to personal and team goals
• Strong service, and problem-solving skills 

Knowledge and Skills

• Undertake Outbound Tele-Sales
• Service inbound client queries, requests
• Administration and processing
• Quality, Compliance and Accreditation
• Personal Attributes
• Communicates effectively - Contributing dependently
• Situational adaptability - Contributing dependently
• Action orientated - Contributing dependently
• Persuades - Contributing dependently