Sales and Business Development Consultant at Kontak Recruitment

• Are you a dynamic sales professional with a passion for building relationships, driving business growth, and helping clients achieve success?
• Our client is looking for a highly motivated Sales & Business Development Consultant to join their growing team. This role is ideal for someone who thrives in a client-facing environment, enjoys developing new business opportunities, and has experience within the food industry, FMCG, food manufacturing, food safety, compliance, or a related sector.
• As a key brand ambassador, you will play an important role in driving business growth, supporting clients, and coordinating consulting and training activities within the food industry.

Minimum Requirements

• Fluency in English is essential.
• Afrikaans language skills would be advantageous.
• Sufficient on-the-job experience in sales / short courses attended that are sales related
• Advantageous - Diploma or Degree in Marketing, Sales, Business, or a related field.
• Minimum 3 years' experience within the food industry, FMCG, food manufacturing, food safety, compliance, or a related sector.
• Proven sales and business development experience.
• Experience managing client relationships and customer accounts.
• Experience maintaining accurate CRM records and managing sales pipelines.

Skills & Knowledge

• Strong business development and sales skills.
• Excellent networking and relationship-building ability.
• Professional presentation and communication skills.
• Good understanding of digital marketing principles.
• Intermediate Microsoft Word, Excel, and PowerPoint skills.
• Experience working with CRM systems.
• Experience using SharePoint or similar document management systems would be advantageous.
• Strong planning, organisational, and administrative skills.

Additional Requirements

• Valid driver's licence.
• Own reliable vehicle.
• Willingness to travel to client sites when required.

Key Responsibilities
Business Development & Sales

• Achieve and exceed monthly and annual sales targets.
• Identify and pursue new business opportunities.
• Conduct cold calls, follow-up calls, client visits, software demonstrations, and networking activities.
• Prepare and submit professional proposals and quotations.
• Maintain accurate sales records and activity reporting.
• Contribute to annual sales and marketing strategy development.

Client Relationship Management

• Build and maintain strong client relationships.
• Ensure exceptional customer service and client satisfaction.
• Participate in client meetings and project discussions.
• Conduct customer satisfaction surveys and follow up on feedback.
• Build trusted relationships with clients throughout their engagement.

Training & Project Coordination

• Coordinate training interventions from planning through to completion.
• Coordinate all administrative and logistical requirements relating to client training interventions.
• Liaise with clients, delegates, facilitators, venues, and internal teams.
• Ensure all administration, registrations, materials, and communication are completed timeously.
• Monitor training quality and identify opportunities for continuous improvement.

Administration & Reporting

• Maintain and update CRM and SharePoint systems.
• Manage consultant schedules and training calendars.
• Compile service agreements and client documentation.
• Monitor project progress and communicate updates to stakeholders.
• Maintain organised electronic filing systems.