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  • Posted: Apr 22, 2026
    Deadline: Not specified
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  • TYCH is a well-established and experienced, black female owned generalist recruitment agency. We have the experience and expertise to make your business our business and aid you in taking your company to the top, no matter the sector. Professional, dedicated and passionate about what we do and about what you do, we take it upon ourselves to immerse ourselve...
    Read more about this company

     

    Sales Consultant (Outbound Sales)-Durban

    Responsibilities:

    • Sell approved products and services telephonically to potential customers
    • Achieve and consistently exceed set sales targets
    • Adhere to all Quality Assurance and Compliance processes to minimize business risk
    • Ensure all sales interactions align with company standards and customer experience expectations
    • Maintain optimal operational efficiency based on productivity measures
    • Adapt to changing business requirements, campaigns, and operational needs
    • Handle customer objections effectively and professionally
    • Build and maintain strong customer relationships
    • Stay updated with product knowledge, campaign updates, and training material
    • Continuously develop industry knowledge through self-learning
    • Work within structured call centre scripts and processes

    Qualification & experience 

    • Grade 12 (Matric) or equivalent qualification
    • Minimum 2 years’ experience in an outbound sales call centre environment
    • Proven track record of meeting or exceeding sales targets

    Knowledge and skills 

    • Strong understanding of outbound call centre operations and sales processes
    • Knowledge of customer service principles within a sales environment
    • Excellent verbal communication and telephone etiquette
    • Fluency in English and at least one other South African official language
    • Clear criminal and credit record
    • Fully computer literate (MS Office, CRM systems advantageous)
    • Willingness to work overtime to achieve targets

    Personal attributes 

    • Interpersonal
    • Planning and organizing
    • Building and maintaining relationships
    • Treating Customers Fairly
    • Initiative
    • Results Driven/Achievement orientated
    • Continuous learning
    • Tenacity
    • Objection handling skills
    • Team orientated
    • Ability to receive and implement feedback

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Tych Business Solutions on www.tych.co.za to apply

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