Sales Consultant (Somerset West Onsite) at Datafin Recruitment

ENVIRONMENT:

• THE sales wizardry of a highly ambitious Sales Consultant is wanted to join the team of a dynamic ICT Service Provider in Somerset West.
• The ideal candidate will have 1-3 years relevant experience in a similar role and will be commercially focused and proactive, detail-oriented, and confident in managing both relationships and revenue.
• Your success will be measured by retention, revenue contribution, and consistency in execution. You will be responsible for client retention, account growth, and transactional revenue through once-off sales, renewals, upgrades, and project opportunities.
• You will play a critical role in ensuring clients remain satisfied while continuously identifying ways to increase value and strengthen long-term relationships.

DUTIES:

Client Retention and Relationship Management –

Be responsible for maintaining strong, long-term relationships with your client base. This includes:

• Building trust and maintaining regular communication with clients.
• Ensuring high levels of client satisfaction and retention.
• Acting as a reliable point of contact for client queries and support.
• Identifying risks early and resolving issues proactively.

Sales Delivery and Account Growth –

Drive revenue growth through structured sales activity within existing accounts. This includes:

• Identifying and closing once-off sales opportunities.
• Driving SLA upgrades and account expansion opportunities.
• Supporting cross-selling of products, services, and solutions.
• Managing renewals across licensing, security, backups, and related services.

IT Assessments and Project Conversion –

Support the delivery and commercial conversion of technical assessments. This includes:

• Ensuring all scheduled IT assessments are completed.
• Supporting the conversion of assessments into projects.
• Working with internal teams to move opportunities into delivery.
• Maintaining momentum from assessment to commercial outcome.

Sales Administration and CRM Discipline –

Ensure that all sales activity is accurately captured and processed. This includes:

• Maintaining high levels of CRM hygiene in Zoho CRM.
• Preparing and managing quotes, orders, and invoicing accurately.
• Submitting structured weekly scorecards and reporting.
• Ensuring all tasks are completed within defined timelines.

Collaboration and Team Support –

Work closely with internal teams to support account success. This includes:

• Supporting the Lead Account Manager in client reviews and meetings.
• Sharing client feedback with sales and marketing teams.
• Collaborating with technical teams to support client needs.
• Providing support and guidance to junior team members where required.

Supplier and Operational Coordination –

Support commercial outcomes through supplier and operational alignment. This includes:

• Managing supplier relationships and pricing where required.
• Ensuring accurate product and service delivery through coordination.
• Supporting stock tracking and sales-related audits
• Maintaining structured internal processes and documentation.

REQUIREMENTS:

Non-Negotiables –

• 1-3 Years relevant work experience. This role requires strong client management and execution discipline.
• Strong communication skills, both written and verbal.
• Ability to manage and grow client relationships professionally.
• High attention to detail and organisational ability.
• Consistent CRM usage and process discipline.
• Ability to manage multiple tasks and priorities effectively.
• A proactive and accountable approach to work.
• Comfort working in a structured, performance-driven environment.

You will likely thrive here if you:

• Enjoy building and maintaining strong client relationships.
• Comfortable managing both people and commercial outcomes.
• Take ownership of your work and follow through consistently.
• Organised and detail-oriented in a high-activity environment.
• Communicate clearly and confidently with clients.
• Proactive in identifying opportunities and solving problems.
• Work well within a team and support shared outcomes.
• Want to grow in a commercially focused role.