DAV is proudly known as South Africa's longest-standing, most experienced specialist recruitment company and our mission is to continue this 41 year old legacy. We recruit in a manner that influences the lives of our candidates and the bottom line of our clients in a positive, sustainable way. As a recruitment company, we believe that our place in this world...
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This role requires a strong Sales Engineer to service the needs of a company’s existing clients, respond to new sales inquiries and support the activities of the external sales team.
RESPONSIBILITIES
Receive inbound customer sales inquiries and provide quotations, product or service information, support and pricing details in response to inbound enquiries, promoting the features and benefits of the company’s products and services
Process sales orders and arrange the dispatch and administration of products and services sold
Receive, manage or escalate customer complaints related to the sale of the company’s products and services
Maintain sales statistics and records of sales performance
Provide administrative support for the production of RFIs, RFPs, RFQs and other sales-related documentation
Identify sales leads and escalate them to external sales staff
Maintain client database and ensure that it is updated
Work closely with external Sales representatives and act as a support
MINIMUM REQUIREMENTS
Matric Certificate/NQF Level 4 Electrical Qualification or The Equivalent
At Least 4-5 Years of sales experience in the Electrical Engineering Industry
Previous Customer Service Experience
Ax System / Syspro Knowledge Advantageous
Previous experience in the Material Handling and Crane industry beneficial
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