Sales Engineer at DAV Professional Placement Group

SUMMARY

• This role requires a strong Sales Engineer to service the needs of a company’s existing clients, respond to new sales inquiries and support the activities of the external sales team.

RESPONSIBILITIES

• Receive inbound customer sales inquiries and provide quotations, product or service information, support and pricing details in response to inbound enquiries, promoting the features and benefits of the company’s products and services
• Process sales orders and arrange the dispatch and administration of products and services sold
• Receive, manage or escalate customer complaints related to the sale of the company’s products and services
• Maintain sales statistics and records of sales performance
• Provide administrative support for the production of RFIs, RFPs, RFQs and other sales-related documentation
• Identify sales leads and escalate them to external sales staff
• Maintain client database and ensure that it is updated
• Work closely with external Sales representatives and act as a support

MINIMUM REQUIREMENTS

• Matric Certificate/NQF Level 4 Electrical Qualification or The Equivalent
• At Least 4-5 Years of sales experience in the Electrical Engineering Industry
• Previous Customer Service Experience
• Ax System / Syspro Knowledge Advantageous
• Previous experience in the Material Handling and Crane industry beneficial
• Previous experience in Flexible Cable Beneficial