Sales Executive at Hyundai Automotive South Africa

Job Description    

• Hyundai Automotive South Africa is looking for a Sales Executive at one of its business units in Head Office (Call Centre). The purpose of the Sales Executive is to achieve targets by providing all customers with unrivaled service excellence and maintaining constructive relationships in order to ensure that every customer’s experience has been outstanding. 

Specific Role Responsibilities    
Duties & Responsibilities:  

• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow the existing customer base.
• Manage customer expectations to ensure effective delivery of service.
• Total commitment to achieving sales targets and growth by venturing and creating opportunities using own skills.
• Identify and venture into new revenue streams.
• Ensure customer’s escalation is managed and feedback is provided.
• Negotiating the terms of an agreement and closing sales.
• A strong understanding of industry and market trends and customer behavior.
• Evaluate vehicles correctly. 

Qualifications and Experience    
Experience & Requirements: 

• Minimum Grade 12
• 3 years sales executive experience.
• A Code 8 Driver's License is vital.
• Computer literacy
• Proven track record of meeting regular monthly targets. 

Skills and Personal Attributes    

• Customer and sales management
• Understanding of compliance governing the retail industry (advantageous)
• Experience in cold calling to develop a client base
• Knowledge of dealership policies and procedures
• Understanding of the broader competitive motor industry
• Knowledge of economic and financial factors affecting the industry
• In-depth product knowledge
• Awareness of product image and corporate branding
• Self-motivated with strong priority-setting and time management
• Oral communication, negotiation, and influencing skills
• Accurate customer needs analysis and qualification
• Strong interpersonal and interactive skills
• Ability to interpret customer behaviours and emotions
• Strong administrative skills
• Persuasive and confident in closing deals