Sales Manager- PMB at Tiger Brands

JOB DESCRIPTION

• Manage sales volumes and margins in a defined territory and develop market share through a well-defined strategy.

Reports to the Bakery Manager.

RESPONSIBILITIES

• Sales Management:
• Plan and direct the activity of a Sales team, ensuring they consistently deliver against targets and KPIs
• Grow volumes in existing markets through existing sales structures
• Develop new markets
• Monitor bakery sales activity and success rates against targets, and take appropriate corrective action where necessary.
• Develop strong business relationships with store management to provide service and value beyond the customer's expectations.
• Ensure that merchandising frequency is planned and conducted to brand and store demands.
• Gather intelligence and report on customer preferences, competitive activity & pricing
• Develop and maintain a complete knowledge of products within your portfolio, sales systems and procedures.
• Ensure that product quality delivers to the required Tiger Brands level, securing a consistent output
• Assess procedures and equipment to find improvement potential, ultimately increasing production efficiency and customer satisfaction
• Secure the customer and consumer satisfaction needed to drive growth in the competitive bakeries market
• Work with customers to ensure sufficient product is ordered to support consumer take away

QUALIFICATIONS

• Financial management:
• Manage budgets and cashflow
• Human Resources Management
• Manager performance of sales team embers against KPI”s
• Conduct formal employee evaluations, providing formal feedback and development points bi-annually
• Manage career and succession plans, including capability development to ensure an appropriate level of skill and competence
• Manage conflict resolution
• Oversee the consistent application, enforcement and management of discipline across the Sales team
• Manage compliance to relevant employment legislation and company policies

 
Key attributes and competencies

• Personal Effectiveness – Analytical and problem solving skills;; ability to work under pressure; assertive, proactive and decisive; customer service orientation, detail oriented; excellent verbal and written communication skills, team player

Experience

• Tertiary qualification in Sales/Marketing/Commercial
• Five years sales experience in a FMCG environment
• Five years sales management experience in a FMCG environment
• Valid drivers’ license
• Prepared to work long hours when required
• Prepared to work weekends and public holidays
• Prepared to work in informal and formal trade sector

What you will be measured on

• Achieving route sales targets
• Achieving return target
• Tiger market share
• Customer profitability
• Customer Satisfaction
• Management of expenses / rebates
• People Development (% of team meeting targets