Sales Order Clerk at Country Bird Holdings Ltd (CBH)

Job Advert Summary    

• Position Overview: We are seeking a dedicated and detail-oriented Sales Order Clerk for a full-time, onsite position based in Potchefstroom. The ideal candidate will play a crucial role in supporting our sales operations and enhancing customer satisfaction through efficient order management.

Minimum Requirements    
Position Requirements/Qualifications:      

• Matric/ Grade 12 certificate
• 1 Year Marketing/Sales Value Chain / Internal Systems / Admin Efficiency / Communication Skills.
• 1 Year in Marketing/Sales Administration.
• Must be computer literate

Duties and Responsibilities    
Key performance areas (Duties and Responsibilities): 

• Receive orders from customers
• Maintain a proper documentation control process to ensure all customer orders are accurately captured.
• Manage and file customer order confirmations
• Address all issues received from customers and generate customer complaints when necessary.
• Update the Sales Order in Syspro.
• Ensure that any changes to customers orders, such as delivery date modifications, cancellations.
• Communicate all issues prohibiting order updates in systems with the Head Office Debtors administrator
• Products descriptions
• Ensure that all the required information is submitted for each request
• Maintain a proper filing system
• Attend to all customer calls and ensure that related data is updated in the systems. Forward any issues to other departments.
• Follow up with the customer to ensure that the issue were resolved
• Stand in when other sales admin staff are absent
• Partake in weekly stock counts
• Review all open orders daily and ensure that orders are captured on the planning systems

Deadline:27th February,2026