Sales Person - Hardware Department at Brights Hardware

Job Description

• Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work-related tasks as delegated by superior

REQUIREMENTS:

• Matric or Equivalent
• 3 Years Sales experience in Hardware Department / product knowledge 
• 3 Years minimum experience in a similar role in a Hardware environment
• 5 basic technical supplier competency certificates
• Intermediate level merchandising standards
• In-house return per square meter standards
• Customer Service Training
• Demonstrate acceptable sales technique
• Intermediate product knowledge
• Ability to communicate effectively (verbal &written)