Sales Representative (VET) at Mars

What are we looking for?

Background Experience, Qualifications

• Bachelor of Veterinary Science ( BVSc) / Diploma Veterinary Nursing (DipVetNurs) preferred
• Minimum 5+ years Field Sales experience in a technical environment (Veterinary industry / Experience in developing and maintaining a client base
• Computer Literacy - Excel, Word, E-Mail, PowerPoint (Intermediate) – a must
• Valid South African driver’s license

Job Requirements

• Merchandising
• Training Experience
• Organizing of promotions and events.
• Client Liaison experience
• Fully Bilingual
• Willing to travel
• Willing to work overtime and weekends when necessary for promotions or events.
• Punctual
• Flexible

Essential Functional Capabilities

• Selling
• Leveraging Insights
• Financial Management
• Negotiation
• Execution and Measurement
• Customer Account Management

What will be your key responsibilities?

• Achieve Sales Targets
• Client management in VET channel
• Growth Rewards Program management and drive
• Promote the Royal Canin product range
• Merchandising of product and marketing tools
• Product knowledge and training

To provide excellent client support, product knowledge and training in the following areas

• Veterinary practice staff including vets, nurses and receptionists
• Consumers
• KOL’s and specialists
• Call on vets throughout specified territory
• Attend to consumer queries as directed by management
• Attend in store promos, commercial events, breeder events and shows, or activities as necessary, promoting the products and supplying information

A BDO within the South African Sales team is expected to excel in the following areas

• Maintain and update client records as necessary
• Assistance and involvement in marketing, advertising and promotion of Royal Canin South Africa’s products
• Produce the necessary reports as stipulated by manager
• To train front staff and vets on our range of products
• General nutritional knowledge and pet health
• Prompt and efficient response to client (internal and external) questions and queries
• Maintain working relationship with Independent distributor
• Source and evaluate potential new clients
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of clients business.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• On a continuous basis updating and improving nutritional knowledge and pet health.
• Contributes to team effort by accomplishing related results as needed.