Sales Representative at West Coast Personnel

• A leading provider of Specialised Industrial Cleaning Chemical Products has a vacancy for a Sales Representative based in the Mpumalanga region to sell chemicals to the Hospitality and Laundry / Food and Beverage industries – to exemplify the brand and grow the branch. The successful candidate will need to facilitate business development through obtaining new clients and maintaining current client relationships. Furthermore, the successful candidate will be responsible for some commercial activities.

Key Performance Areas:
Business Development

• Maintain professional brand image and company ethos
• Visit ~10 clients daily and submit weekly reports
• Plan client calls in 4–6-week cycles
• Monitor sales and gross profit performance
• Generate leads, follow up, and close sales
• Conduct product demos and presentations
• Upsell to existing clients
• Meet sales targets

Customer Relationship Management

• Build strong relationships with key client contacts
• Provide prompt service and support
• Deliver staff training and complete related admin
• Submit and discuss service reports
• Handle installations, repairs, and maintenance
• Conduct quality checks and follow-ups
• Offer tailored solutions and product guidance
• Provide after-hours/emergency support when needed

Communication & Feedback

• Attend and contribute to sales meetings
• Share market insights and competitor activity
• Submit weekly sales and technical reports
• Follow company communication policies and templates
• Meet reporting deadlines

Administration

• Assist with debt collection when required
• Ensure correct client onboarding documentation
• Keep client records updated
• Manage merchandising and brand visibility
• Provide quotes within 24 hours and follow up
• Ensure HSE compliance on client sites
• Manage and track stock when required

Self-Development

• Continuously improve product and technical knowledge
• Stay updated on industry trends
• Attend company training sessions
• Develop and refine sales skills

Experience and Qualifications: 

• Grade 12 / Matric certificate.  
• A diploma in Sales / Marketing would be beneficial but is not essential.  
• Three years’ experience in a similar sales environment will be essential. 
• Proficiency in Microsoft Office with intermediate level is preferred. 
• Valid driver’s license (Code B) and own, reliable vehicle.  
• Excellent selling, presentation, and interpersonal skills. 
• Excellent bilingual communication skills (spoken and written).  
• Strong negotiation skills. 
• Excellent organizational skills & good multitasking skills. 
• Ability to meet deadlines. 

Personal Attributes: 

• Healthy, Positive and Self-Motivated individual. 
• Patient, tactful, diplomatic and approachable. 
• Ability to stay calm under stressful situations. 
• Good situational awareness. 
• Respect the importance of confidentiality. 
• Good problem-solving skills. 
• Team Player. 
• Be able to work accurately, with good attention to detail. 
• Presentation skills for presentations.