Sales Team Manager at MiWay Insurance Limited

What will make you successful in this role?

Minimum Qualification Required

• Grade 12 / Standard 10 / NQF 4
• Tertiary qualification will be beneficial
• RE5 Certificate (as per DOFA date)
• STI FAIS credits (as per DOFA date)

Minimum Experience

• A minimum of 3 years sales experience in a call centre
• Previous team management experience in a call centre
• Knowledge and Skills
• Drive leads and service targets
• Coaching, quality and compliance
• Reporting and communication
• Management of employees

Personal Attributes

• Decision quality - Contributing independently
• Interpersonal savvy - Contributing independently
• Plans and aligns - Contributing independently
• Directs work - Contributing independently

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently