Salesforce CPQ Developer at Cognism

The position has the responsibility for researching solutions, troubleshooting bugs, and enhancing the functionality of Salesforce to meet business requirements. The role requires deep expertise in declarative (e.g. Formula Fields) & business process-oriented approaches to Salesforce customization, mastery of Salesforce Administration, expertise in CPQ, and a solid understanding of CRM concepts. Other responsibilities include configuring Products, Product & Approval Rules, Pricing Information, and in addition responding to tickets, functional & technical optimizations, and driving automation to increase efficiency in business processes.

Essential Duties & Responsibilities

• Expertise in business concepts for CPQ (Configure, Price, Quote)
• Oversight of applications that are interconnected with CPQ – Conga, DocuSign, Chargify, etc.
• Technical expertise in configuration and limitations of Salesforce CPQ
• Solve complex issues using troubleshooting methodologies combined with expert knowledge of Salesforce applications.
• Work closely with end-users to assess business requirements, support change and deliver a consistently high-quality customer experience.
• Formulate solutions for critical issues with Declarative Tools (Workflows, Approvals, Formulas, etc.).
• Setup Products in Salesforce CPQ for Quoting by configuring Product Options and Product Rules
• Setup Lookup Data with the Product Pricing information and conditionally populate prices using Price Rules for the Products being quoted in the Salesforce CPQ Quote Line Editor
• Configure Complex

Requirements

• 3+ years of Salesforce CPQ experience in a corporate environment with 2+ years of hands-on experience.
• Ability to troubleshoot and resolve Salesforce CPQ issues.
• Excellent interpersonal, presentation, and communication skills – verbal & written. Ability to communicate at a business level with stakeholders and technical level with developers.
• Practical knowledge of usage of APIs to integrate Salesforce with other data sources.
• Deep knowledge of Declarative Approaches to Salesforce customization methodologies including Custom Objects, Relationships, Formulas, Validation Rules, and Process Automation.
• Attention to detail and the ability to learn quickly.
• Ability to work calmly and professionally in high-pressure situations.
• Ability to work effectively from a home-based office in a virtual environment.
• Knowledge of Lightning LWC & Aura, VisualForce Pages, Apex Classes, Apex Triggers, Custom Controllers, Controller Extensions, Batch Classes, Scheduler Classes
• Knowledge of Integrating applications with Salesforce Orgs
• Ability to execute unit tests and write Apex test classes for code coverage
• Deep experience in using development tools such as VS Code (for the source code editor, debugging, and deployment) and GIT (for source code and version control)
• Good functional configuration knowledge of Salesforce including but not limited to validation rules, workflows, Process builders, Flows, email alerts, field updates, custom labels, custom settings, profiles, and permission sets
• Knows how to deploy metadata (configuration and code) to different environments
• Knowledge of tools such as Data Loader for data export, backup, and migration between environments
• Knows how to develop Custom Report Types, Custom Reports meeting the reporting needs of the organization
• Has good temperament and communication skills for providing Project status, Knowledge Transfer, and Training to new Developers and Admins on Project
• Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities
• Has attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance, and instruction to users
• Demonstrates ability to learn and embrace new technologies, applications, and solutions

Minimal Qualifications

• Admin Certification
• Platform App Builder Certification
• CPQ Specialist Certification

Benefits

• A competitive salary and overall benefits package
• 20 days’ holiday allowance plus all the usual local public holidays
• Access to mental health and therapy support services through Spill
• A generous monthly Wellbeing Allowance
• Monthly contribution to a Medical Aid plan of your own choice
• Access to a remote GP service during these tricky times
• Flexible working options relating to core hours and location
• The chance to grow with us and play a key role in our success story