Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
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Develop deep expertise in utilised Salesforce modules, including learning existing architecture, integrations, and automation to be able to support, maintain and enhance the platform
Become an expert in our business processes to develop and improve Salesforce powered solutions
Define and create a suite of APIs for core business functions
Build and maintain custom applications on the SFDC platform, including data models, business logic, user interface, and workflows
Provide production support and troubleshooting
Generate training materials to ensure consistent onboarding and easy adoption
Perform testing of new functionality and SFDC seasonal releases
Perform Salesforce administrator functions such as user management, profiles, roles, permissions, validation rules, assignment rules, queues, licenses, etc.
Create reports in SFDC to meet operational requirements including maintaining a standard set of queries/reports to satisfy requirements; validate queries/reports created by others in the organization and assist in the interpretation of data
Knowledge, skills and experience required
4+ years’ experience administering and configuring a Salesforce environment with deep knowledge of the declarative (point and click) capabilities or comparable experience as a “Super User” or “Product Owner” of similar Salesforce functionality
Experience designing and implementing new modules and business processes
Knowledge of established Salesforce standards, best practices and platform features
Salesforce Administrator Certification
Salesforce Platform Builder Certification
Experience with Lightning App builder a plus
Expertise building workflows using standard workflow functionality and advanced process automation
Experience supporting complex orgs with customisations
Demonstrated mastery of Salesforce Data Loader and mass upload processes
Demonstrated expertise leveraging Salesforce debugging functionality and other Dev Console tools
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