Latest Jobs at Absa

About the job
Overall Purpose:

As a Salesforce Technical Architect, you will serve as the subject matter expert in the technical aspects of the Salesforce platform. In this role, you will be responsible for successfully designing and managing the delivery of cross-cloud solutions and technologies that include, but are not necessarily limited to, Salesforce.com products, APIs, Apex, Visualforce, Aura/Lightning Web Components, mobile development technologies, and integration/ETL technologies. In this position, you will lead technical discovery sessions, document technical requirements, design solutions and meet regularly with developers to review code. You’ll also use your expertise to help our busines teams create accurate project scopes. Through the use of UML diagrams, design documentation and best-practice methodologies; you will be responsible for the detailed design of Salesforce related projects from inception through production support. You will be responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the development teams.
Education and experience required

• 8+ years of experience delivering consulting services, in client-facing roles that provided experience with all aspects of systems implementation, including 3+ years hands-on experience with Salesforce
•  Deep understanding of SFDC concepts and practices. Able to identify the need and recommend the use of apex and Visual Force to meet a business requirement.
•  Experience in Managed Package Implementations
•  Strong understanding of database design concepts, data migration and data integration  Experience with Data Loader, Mulesoft, Jitterbit, Datapower is a plus
•  Must have experience in developing System Architecture Documents
•  Strong technical writing skills. The ability to take the lead role in developing comprehensive solution design documents, application architecture, integration architecture, NFR and deployment documentation.
•  Demonstrates excellence in understanding complex business processes and ability to apply scenarios to Salesforce “Story-lines” as well as make business process modification suggestions to align with Salesforce best practices
•  Outstanding written and verbal communication skills; executive level presence and experience facilitating meetings
•  Ability to communicate complex technical solutions to non-technical business users from various backgrounds including sales, support and marketing
•  Salesforce Administrator and/or Developer certification required. Sales Cloud and Service Cloud Certification will be required but are not a pre-requisite for the role.
•  Experience with both agile and waterfall implementation methodologies

Job Description:

• Creating or overseeing the creation of all technical project documentation including technical architecture diagrams and data process flows
•  Utilizing expert knowledge in sales, service, and marketing, as well as industry-specific business knowledge where applicable, to support the business units project needs
•  Architects creative solutions that solve our client’s business and technical problems
•  Leads and facilitates project discovery to define business, functional, and technical requirements  Defines business processes using CRM & SFDC best practices
•  Develops data integration, migration and deployment strategies
•  Builds & Deploys Salesforce solutions
•  Lead Proof of Concepts and technical solutioning
•  Manages and mentors junior team members
•  Works with business units to understand their needs, provide meaningful solutions and build strong relationships