Latest Jobs at Absa

About the job
Overall Purpose:

As a Salesforce Technical Architect, you will serve as the subject matter expert in the technical aspects of the Salesforce platform. In this role, you will be responsible for successfully designing and managing the delivery of cross-cloud solutions and technologies that include, but are not necessarily limited to, Salesforce.com products, APIs, Apex, Visualforce, Aura/Lightning Web Components, mobile development technologies, and integration/ETL technologies. In this position, you will lead technical discovery sessions, document technical requirements, design solutions and meet regularly with developers to review code. You’ll also use your expertise to help our busines teams create accurate project scopes. Through the use of UML diagrams, design documentation and best-practice methodologies; you will be responsible for the detailed design of Salesforce related projects from inception through production support. You will be responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented and performance requirements are closely monitored by working with the development teams.
Education and experience required

• 8+ years of experience delivering consulting services, in client-facing roles that provided experience with all aspects of systems implementation, including 3+ years hands-on experience with Salesforce
•  Deep understanding of SFDC concepts and practices. Able to identify the need and recommend the use of apex and Visual Force to meet a business requirement.
•  Experience in Managed Package Implementations
•  Strong understanding of database design concepts, data migration and data integration  Experience with Data Loader, Mulesoft, Jitterbit, Datapower is a plus
•  Must have experience in developing System Architecture Documents
•  Strong technical writing skills. The ability to take the lead role in developing comprehensive solution design documents, application architecture, integration architecture, NFR and deployment documentation.
•  Demonstrates excellence in understanding complex business processes and ability to apply scenarios to Salesforce “Story-lines” as well as make business process modification suggestions to align with Salesforce best practices
•  Outstanding written and verbal communication skills; executive level presence and experience facilitating meetings
•  Ability to communicate complex technical solutions to non-technical business users from various backgrounds including sales, support and marketing
•  Salesforce Administrator and/or Developer certification required. Sales Cloud and Service Cloud Certification will be required but are not a pre-requisite for the role.
•  Experience with both agile and waterfall implementation methodologies

Job Description:

• Creating or overseeing the creation of all technical project documentation including technical architecture diagrams and data process flows
•  Utilizing expert knowledge in sales, service, and marketing, as well as industry-specific business knowledge where applicable, to support the business units project needs
•  Architects creative solutions that solve our client’s business and technical problems
•  Leads and facilitates project discovery to define business, functional, and technical requirements  Defines business processes using CRM & SFDC best practices
•  Develops data integration, migration and deployment strategies
•  Builds & Deploys Salesforce solutions
•  Lead Proof of Concepts and technical solutioning
•  Manages and mentors junior team members
•  Works with business units to understand their needs, provide meaningful solutions and build strong relationships

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Job Summary

To provide specialist Human Resources advice and support that meets business requirements, through the execution of predefined objectives as per agreed SOPs.
Job Description

• Administration: Calculate and manage resignations, retirements and unclaimed benefits. As per size of the fund, there's business process, to ensure that the member claims are finalised within the business deadline period. The control sheet is update regularly to ensure that claims are monitored by the team leader. Submit death, disability and other claims to insurers. Initiate and manage daily/monthly disinvestments as well as Investments and switches. Timeously pay benefits to clients and regularly give feedback to them with regards to their claims. Reconcile contributions timeously and correctly. Document claims, each claim has a folder with all supporting and unique number to e Do monthly bank reconciliations. Flag members if applicable ‐ when there's a problem with a certain members claim it is flag in the sense of different colour on the control sheet and explanation regarding the claim as well as notes in the members file. Activate monthly distributions for fees. Manage Reserve Bank control, receive monthly statements and to check where the amount allocated is appearing on the statement to monitor the current bank account. Prepare annual actuarial submissions and admin report for Trustees. Administer payments to intermediaries. Control the flow of administration documents through the business process ensuring that all document and tasks are carry out to business set procedures. Manage and facilitate annual funds activities. To prepare admin reports where member stats will be part of the report and detailed explanation of the members and outstanding matters. Load new pensioners and changes on the Vision system make sure Vision is update with member details. Pay rejections and third parties and reconcile payments Do monthly audit preparation. This is for Finance administrator. Calculate and pay monthly – as well as ad hoc fees/premiums. | Compliance to legislative requirements: Ensure compliance with benefit related federal and state rules and regulations, such as Pension Funds Act, etc. Adhere to ABSA compliance requirements and industry related legislations. Ensure adherence to business processes and controls practice. | Team Work: Proactively work with colleagues across the group to support the growth and improve in customer satisfaction. Support colleagues within own team. Share knowledge and experiences with team members Communicate effectively with all team members. | Self development: Continuously look for opportunities to further develop skills and knowledge base continuously ensure an up‐to date understanding of the environment, processes, procedures and compliance. | : | : | : | :

Education

• National Diplomas and Advanced Certificates: Human and Social Studies (Required)
• Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

To provide specialist support and sales to a suite of independent financial advisers on the Absa Investment management services platform
Job Description

Personal Marketing and Sales Strategy: Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of products & services and also identify new market opportunities within the adviser base | Client Relationship Management: The identification of all target prospects  and building relationships at all levels within the prospect companies and following up on outstanding customer admin queries and resolving customer issues | Sales Target : Proactively make self-initiated contact with customers in order to deliver against the required sales targets | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards |

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
• Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Apply critical thinking & problem solving skills to contribute to all phases of the development lifecycle & quickly produce well-organised, optimized, and documented source code to deliver high-performing, scalable, enterprise-grade applications.

Job Description

The DebiCheck team within CTO Payments is looking for a Specialist Java Developer

• DebiCheck is an initiative by the Payments Association of South Africa (PASA) to re-architect the way that debit orders are processed. The debit orders are now electronically confirmed by the customer (Debtor) with their bank on a once-off basis, relating to a new contract that they have signed with a company (Creditor). DebiCheck has been implemented by all banks in the industry and our team represents Absa at an industry level as well as servicing all internal channels and product houses. This creates opportunity and exposure to a number of different business areas within the bank. From a technical point of view, our stack is 90% in-house built using open source technologies. The application has been architected with a microservices approach and implemented as SpringBoot applications deployed into Docker containers that runs within an OpenShift platform. The application needs to be performant as we are required to process up to 2 million records over a few hours. We employ a DevOps approach to our work which means we support the full lifecycle of our product from development to production. We have a number of upcoming projects that are a mix between technical redesign of some parts of the applications, enhancing existing components as well as replacements of some other legacy applications which DebiCheck will supersede once fully implemented in the industry.

Key critical requirements:

• Min 5 years + relevant Java experience
• Hands-on development experience
• Experience working in an agile environment

Technical Skills:

• Java8, Springboot, Docker, Kubernetes, Rest, MQ, Spring cloud, Camel, Spring batch (optional), Cloud computing principals
• Debi Check knowledge is advantageous.
• Accountability:

DevOps

• Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
• Contribute to all phases of the development lifecycle including
• Evaluate analysis, problem definition, business requirements, solution development & provide recommendations to enable the operational feasibility of solutions
• Quickly produce well-organised, optimized, and documented source code to deliver technical solutions
• Ensure designs & solutions support the technical organisation principles of self-service, repeatability, testability, scalability & resilience
• Apply general design patterns and paradigms to deliver technical solutions
• Support the development of CI / CD Pipelines (authoring & supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi-site Kubernetes environments – supporting and managing your applications all the way to production)
• Use & configure modern observability techniques leveraging e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRElic and tracing using Zipkin/Jaeger
• Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
• Debug existing source code and polish feature sets.
• Work with integrated teams and other developers to improve and evolve technical products and services
• Align all application development & development process to Group Architecture & Infrastructure guidelines
• Provide input into project & program teams (when required) to plan & manage the development lifecycle e.g. releases, risk management, testing, integration etc.
• Conduct reviews, performance monitoring & ongoing optimization and maintenance on applications
• Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge & skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To provide specialist advice and support in business enablement and creation of information to inform decision making.

Job Description

• The Business Process Optimization Manager is responsible for leading, managing and deploying process change programs. This includes, but not limited to, collaborating with Exco and Manco on the strategic intent of Business Units, aligning the architectural landscape for benchmarked practices thus ensuring effective and efficient business value streams, optimal integration of processes, people and technology by interactively analysing, researching, designing, recommending and implementing innovative and cost efficient business processes within Absa.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

Create & independently drive automation testing frameworks & plans as well as lead the development & delivery of test scripts for multiple technical products / services (across tribes) e.g. web, mobile, SOA applications, etc. QA includes front – end, back – end, integration, performance, scalability and regression testing of various enterprise wide solutions.  This entails full responsibility for ensuring that multiple / complex products across an estate are protected through quantifiable test coverage & metrics.
Job Description

QA Engineering

•  Proactively contribute & participate in the full solution development lifecycle as a member of a squad / multiple squads as the automation testing expert
•  Participate and analyze requirements during the requirements analysis phase of technical product & service development, maintenance & optimization (across tribes & squads)
•  Identify opportunities for automation across the business area’s suite of technical products & services (ongoing)
•  Leverage a solid understanding of the technical solution architecture and infrastructure context to create relevant & holistic automation testing frameworks based on the analysis & opportunities identified
•  Develop and execute automated test scripts using various technologies
•  Be the single point of accountability for testing & testing frameworks, the integrity of their design & their ability to holistically test solutions
•  Provide testing at various levels including: vetting unit tests (for developers), testing user stories, black box testing, scalability and end to end integration testing
•  Align testing frameworks and scripts to User Stories
•  Apply predictive and critical thinking in defining testing parameters (positive & negative)
•  Execute automated test suites and Analyze test results.
•  Develop custom Quality Assurance Metrics and reporting solutions.
•  Leverage solid understanding of CI/CD pipeline to configure test scripts & associated frameworks & integrate test suites into the test management system and custom test harnesses.
•  Create, coordinate, and execute manual application test cases and test plans
•  Review functional specs and user stories to design test cases/scripts and test plans.
•  Create and analyze test data.
•  Collaboratively work with developers to implement test hooks for automation.
•  Operate as a self-starter and possess the technical aptitude in troubleshooting both software and environment issues.
•  Set product delivery goals and achieve scheduled deadlines.
•  Work in ambiguous environments and have the technical curiosity to dig deep into the root of complex issues between multiple software and system layers.
•  Research, self-develop & source new automation testing tools & techniques

DevOps

•  Follow engineering best practices and provide technical mentorship to other team members
•  Build product engineer capability in automation testing technologies & general automation testing awareness
•  Leverage expertise in various coding languages to effectively design & deploy testing requirements for specific products / services
•  Understand the full technical solution that is being tested – show interest and capability to run the technical solution & the ability to test the viability of the code being developed
•  Shift team from testing features to supporting & being accountable for full product delivery

People

•  Develop others capability in developing and executing automated test scripts using various technologies
•  Mentor & guide interns & junior automation engineers throughout their development journeys
•  Quality assure the automation testing & manual testing deliverables of the broader technical teams
•  Conduct peer / junior QA engineer reviews, testing, problem solving within and across the broader QA community
•  Provide technical subject matter expertise and support in the attraction and recruitment of QA Engineers for the organization
•  Participate as a subject matter expert in the development & development planning of the broader product engineering team

Risk & Governance

•  Ensure compliance with the organization Service Engineering, Risk & Governance policies & practices related to development & testing
•  Align all testing frameworks and scripts to Group Architecture and Security guidelines
•  Carry the ‘one stop shop’ accountability for all risk associated with testing design failures following solution deployment
•  Participate in Business Continuity, Disaster Recovery, Incident Management processes and proactively route cause analyse, mitigate & OR; resolve critical incidents
•  Realign testing frameworks, monitoring tool application & scripts off the back of any risk related activity / incidents

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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About the job
The Salesforce Developer is responsible for building and delivering, high quality products and/or systems and services to the identified architecture that exceed customer or business stakeholder expectations. This engineer will be a subject matter expert for technical solutions and business processes in their area of responsibility and will also lead selected projects or activities, as required, and will collaborate with other disciplines and teams within and outside of IT to ensure consistency, quality and successful delivery.

Key Responsibilities:

• Develop, deliver, maintain and implement high quality technical solutions on CRM / Salesfroce
• Possess and apply a broad knowledge of principles, practices, and procedures of
• software development to the completion of difficult assignments.
• Participate fully in all phases of the project lifecycle including technical analysis, detailed design, coding/configuration and delivery, as relevant including in Salesforce environment/platform management and release management documentation and practices
• Analyze, define, document and/or review technical requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems and/or services, internal and external checks and controls, and outputs.
• Produce relevant documentation to describe logic, coding/configuration, testing and changes where applicable.
• Undertake research on best practice guidelines and continuously strive to make improvements to the existing products and/or systems and services.
• Seek out and act upon feedback received and provide quality feedback to other team members to aid their personal development.
• where required, assist in educating others (within and outside of IT) regarding the impacts of planned deliveries and/or in the use of relevant tools
• Ensure all development is completed to the required quality standards, identify opportunities for continuous improvement of development processes and pro-actively transfer knowledge amongst team members.
• Keep up to date with relevant technology areas including full Salesforce Ecosystem of connected Apps, new features and release cycle and encourage others to do likewise.

Skill Know How:

•  Ability to interpret user requirements and translate these into technical specifications and/or code
•  High numerical reasoning and logic ability with strong problem solving skills
•  Extensive knowledge of the principles of database design including modelling logical and physical data schemas where appropriate
•  Proficient with one or more relevant programming languages, frameworks and databases
•  Excellent at troubleshooting in complex software issues, including those in unfamiliar code
•  be an active and enthusiastic team player
•  be able to take responsibility for planning and delivering team activities
•  be willing to adapt to, and lead initiatives that contribute to significant changes in either technology or environment
•  be interested in self-development including the maintenance of personal technical competence in all relevant areas
•  be a role model IT professional, demonstrating excellence in a range of general software engineering practices
•  Effective communicator and influencer to technical and non-technical audiences with excellent relationship management skills

Skill Knowledge:

•  Minimum 7 years’ experience within APEX, SOQL, SQL, AWS, API Gateway.
•  Experience working with CRM Systems/Salesforce SOAP, REST API services and solid Integration skills.
•  Experience in working with Java scripting and Hadoop. 
•  Experience in working with GIT,JIRA, Intelliji, leveraging continuous integration practices for change Management and version control.
•  Good working knowledge of software development lifecycles and development methodologies, e.g. Scrum, Waterfall.

Technical / professional qualifications: 

• Degree holder (desirable) and/or relevant professional qualification and/or relevant work experience in related discipline that demonstrates a proven aptitude for software development

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Job Summary

• To provide specialist advice and support in the development and implementation of actuarial services, enabling the provision of sound commercial and financial expertise.
• Job Description
• Actuarial: To action and monitor the implementation of actuarial pricing activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
• Administrative and operations support: Provide Actuarial administrative and operations support against standard operating procedures
• Ad Hoc duties: Provide support to customers and team as required on an ongoing basis
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards:

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist customer service expertise.
Job Description

• To provide People Experience Key Account Management services

Description

• Trusted strategic partner and advisor
• Manages stakeholder engagement: Communicates effectively with stakeholders to build and maintain relationships. Regular engagements and good rapport / relationships maintained
• Regular and structured assessment of service delivery against agreed metrics and service catalogue
• Stakeholders informed of upcoming People Experience projects, developments and deployments
• Country/ cluster/ function requirements and feedback fed into People Experience Service Lines, CoEs or Functional areas
• Professional partner in addressing escalations
• Support the embedment of business processes and new ways of work
• Implements and manages customer services tactical plan and goals to maximise the customer experience. Collaborates with team to design solutions with the goal of enhancing customer service and building relationships with the customer to enable People Experience customer value proposition Regarded as PX brand ambassador
• Compliance to Absa policies, legislation and regulation and management of team’s adherence to compliance training
• Optimizes operational excellence by implementing customer services: Implements and manages customer services tactical plan and goals to maximise the customer experience.
• Collaborates with team to design solutions with the goal of enhancing customer service and building relationships with the customer to enable the organisations customer value proposition.
• Manages customer services targets to build customer loyalty: Works according to targets to increase the quality of the customers’ experience and commits to the service targets.
• Manages stakeholder engagement
• Communicates effectively with stakeholders to build and maintain relationships.
• Strategic input into financial planning
• Informs financial budgeting process, by providing trend analysis for past and future customer service performance.
• Oversees the governance for Customer Services team
• Compliance to Absa policies, legislation and regulation and management of team’s adherence to compliance training. 
• Team leadership and people development and growth: Motivates and supports team to reach targets.
• Manages talent and succession planning within team as well as performing mentoring and coaching when required.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• Provide complex advice and support in the positioning of risk and compliance operating models and frameworks in a broadly defined group functional strategy; enabling operating model, strategy and value chain formulation and alignment.

Job Description

• Stakeholder Relationship Mgmt: Continued pro-active stakeholder engagement and involvement on a business, regulator and industry level. | Business Enablement:: Ensure commercially and legally sound guidance and support in respect of allocated regulatory requirements in a professional and helpful manner, always considering the potential alternatives within the rules and regulations applicable, endeavouring to find solutions to ensure lawfulness and compliance as well as the continuation of business | Manage risk: Perform risk assessments and make risk recommendations to business | Policy direction: Develop and implement policies .

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To plan, manage and monitor the implementation of claims management activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

• Claims assessment: Assess and/or process claims following standard operating procedures | Customer Experience: Handle all customer interactions professionally and efficiently | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide specialist advice and support in the development and implementation of actuarial services, enabling the provision of sound commercial and financial expertise.

Job Description

• Actuarial: To plan, manage and monitor the implementation of actuarial pricing activities and processes in order to deliver on approved operational plans in an effective and efficient manner.
• Administrative and operations support: Provide Actuarial administrative and operations support against standard operating procedures
• Ad Hoc duties: Provide support to customers and team as required on an ongoing basis
• Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards:

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To deliver operations and administration support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Administrative and operations support: Provide administrative and operations support against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required to ensure team performance on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards | : | : | : | : | :

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised