Scrum Master (2912) at The South African National Roads Agency (SANRAL)

MINIMUM REQUIREMENTS:

• NQF Level 7 Bachelor’s degree in computer science, Informatics,Information Systems, or related field
• Business Analysis or Agile or Scrum (Preferable)
• A minimum of 5 years’ hand-on practical Scrum or Agile team experience.
• Minimum 3 years’ experience in management/leadership level/role.

KEY RESPONSIBILITIES:

Strategic Leadership & Planning

• Provide strategic direction for application development and modernization across SANRAL.
• Critical strategic leadership by enabling alignment, optimising delivery flow, and influencing organisational direction through evidence-based insights, agile ways of working, and continuous improvement.
• Align project services with SANRAL’s ICT strategy and organizational objectives.
• Supports the Product Owner in shaping, refining, and sequencing the product roadmap.
• Facilitates adaptive planning through sprint goals, release planning, and empirical forecasting (velocity, capacity trends).
• Uses delivery metrics (velocity, throughput, cycle time, impediment patterns) to inform planning and improve predictability.
• Provides strategic insights to leadership on team performance, risks, and capacity constraints.
• Ensure budgeting, planning, forecasting, and business case development for application programmes.
• Drive stakeholder engagement and ensure business value delivery through technology.

Uphold the Scrum Framework

• Ensure Scrum events (Daily Scrum, Sprint Planning, Review, Retrospective) are productive and purposeful.
• Assist the team understand and apply Scrum values and principles correctly.
• Identify and eliminate obstacles that slow down or block the team.
• Escalate issues the team cannot resolve themselves.
• Assist with backlog refinement and prioritisation processes.
• Ensure the team has clarity on goals.
• Encourage practices like refactoring, clean code, test automation, CI/CD discipline, and reduction of technical debt.
• Facilitate discussions that balance delivery velocity with long-term maintainability.
• Promote tracking of technical metrics (build health, test coverage, defect trends, cycle time).
• Ensure transparency of technical issues so governance bodies can make informed decisions.
• Support compliance with architecture review boards, advisory boards, and ICT governance forums.
• Ensure sprint outputs align with approved designs, security guidelines, data standards, and solution architecture.

Technical Governance & DevOps Enablement

• Ensure adherence to SDLC, Agile, Scrum, Wagile and DevOps methodologies.
• Oversee sprint planning and agile delivery in partnership with
• Project Managers and Scrum Master.
• Establish governance frameworks for project and process architecture, security, and compliance.
• Ensure adherence to quality gates such as peer review, automated testing, and integration checks.
• Identify and mitigate risks associated with application modernisation initiatives.
• Ensure projects backlog and work requests comply with SANRAL regulations and industry’s best practices.

People Management & Capability Development

• Manage and mentor teams of developers, architects, analysts, and technical specialists.
• Create a safe environment where team members collaborate, take ownership, and continuously improve.
• Coache the team in self-organisation, problem-solving, and shared accountability.
• Build a high-performance culture focused on innovation, collaboration, and continuous improvement.
• Facilitate learning opportunities such as pair-programming, agile coaching, demos, peer reviews, and knowledge-sharing sessions.
• Ensure skills development and capacity building aligned to modern technology requirements.
• Foster cross-functional collaboration between ICT teams, business units, and external service providers.
• Provide individual and team coaching to strengthen agile mindsets, behaviour, and culture.

Closing date for applications: 30 March 2026