Scrum Master at Accenture

Job Description

• We are looking for an experienced and passionate Scrum Master to inspire, coach, and guide Agile teams toward high performance and continuous improvement. In this role, you will act as a servant leader, Agile coach, and subject matter expert, partnering closely with Product Owners, delivery teams, and stakeholders to drive effective Scrum practices and successful outcomes.
• You will work across multiple teams in a fast-paced, dynamic environment, helping teams remove impediments, manage dependencies, and deliver high‑quality solutions. Your expertise in Scrum and Agile ways of working will play a critical role in fostering a culture of collaboration, accountability, innovation, and continuous learning.

Key Responsibilities

Agile Delivery & Facilitation

• Facilitate all core Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are purposeful, engaging, and outcome-focused.
• Coach teams on Scrum roles, events, and artifacts to ensure consistent and effective application of Agile principles.
• Support teams in estimating work, defining sprint goals, and maintaining a sustainable delivery pace.

Team Coaching & Servant Leadership

• Act as a servant leader, empowering teams to become self-organising, cross-functional, and high-performing.
• Identify and remove impediments that impact team productivity, delivery, or morale.
• Foster a psychologically safe environment that encourages open communication, experimentation, and continuous improvement.

Stakeholder & Product Collaboration

• Partner closely with Product Owners to support backlog refinement, prioritisation, release planning, and value-driven delivery.
• Facilitate collaboration between business stakeholders, technical teams, and external partners to ensure alignment on goals and expectations.
• Support transparent communication of progress, risks, and dependencies.

Delivery Management & Dependency Coordination

• Manage and proactively resolve interdependencies across multiple Agile teams to ensure smooth end-to-end delivery.
• Support program-level planning activities, including PI planning or cross-team coordination where applicable.
• Track and communicate delivery metrics (e.g. velocity, predictability, flow) to support data-driven decision-making.

Quality & Continuous Improvement

• Promote quality-first practices, including definition of done, testing strategies, and continuous integration.
• Support the development and implementation of testing and validation plans to ensure high-quality deliverables.
• Drive continuous improvement through retrospectives, root cause analysis, and Agile maturity assessments.

Change & Agile Transformation

• Champion Agile values and ways of working across the wider organisation.
• Support teams and stakeholders through change, helping them adapt to Agile mindsets and practices.
• Contribute to the evolution of Agile frameworks, standards, and best practices within the organisation.

Job Qualifications

Essential Experience & Skills

• Minimum of 2 years’ experience working as a Scrum Master or in a similar Agile delivery role.
• Strong, hands-on experience with Scrum and Agile delivery frameworks.
• Proven ability to facilitate Agile ceremonies and coach teams toward improved performance.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to work effectively in a fast-paced, collaborative environment.

Education

• Associate Degree, College Diploma, or equivalent experience in a relevant field.

Desirable / Bonus Experience

• Strong experience with Agile methodologies beyond Scrum (e.g. Kanban, SAFe, LeSS, or ADM – Distributed Agile Development).
• Experience in Agile Process Coaching or organisational Agile transformation.
• Background in Agile Project or Delivery Management.
• Scrum Master or Agile certifications (e.g. CSM, PSM, SAFe SM) are an advantage.