Security Operations Supervisor - Pretoria at Ford Motor Company of Southern Africa

POSITION DETAILS

• Support the manufacturing/warehouse team to supervise security and fire operations for manufacturing/warehouse sites to include staffing requirements, access control, CCTV monitoring, fire inspections, and emergency support.   
• Assist with special projects and security initiatives, including GAO audits, AON fire inspection audits, daily plant walks, etc.
• Supervise a team of direct and matrix reports.
• Develop monthly security awareness communications to be provided to employees.
• Oversee day-to-day security operations, including contract security personnel.  Enforce the Service Level Agreement with the provider, including identifying and escalating performance issues. 
• Enforce Security and Fire manual, bulletins, and protocols to ensure compliance.
• Assist with risk assessments of sites to determine if the operational model is adequate for site integrity.
• May perform the role of Incident Commander for emergencies. 
• Respond to security and fire incidents to include medical, behavioural, fire, trespassing, accidents, suspicious activity, thefts, etc.  Escalate appropriately to the Regional Security Manager.   
• Enhance emergency response capabilities by utilizing incident response tools and through the deployment of emergency response equipment for the company or local municipalities.   
• Collaborate with People Matters, Human Resources, Labour Relations, and Safety representatives as necessary to discuss and resolve workplace issues.
• Identify and escalate physical security gaps through proactive security initiatives.
• Develop and maintain strong relationships with internal skill teams to ensure unified alignment with all security and fire related matters. 
• Collaborate with appropriate internal Ford skill teams and external work partners to plan for and provide security coverage for special events.

PERFORMANCE MEASURES/ SUCCESS CRITERIA

• Know and have a passion for our business and our customers.
• Have a continuous improvement philosophy and practice.
• Build strong relationships/be a team player/develop ourselves & others.
• Show initiative, courage, integrity, and good corporate citizenship.
• Improve quality, safety, and sustainability.
• Have a can do, find a way attitude and emotional resilience.
• Hold ourselves and others responsible and accountable for delivering results and satisfying our customers.

KNOWLEDGE, SKILLS, and ABILITIES (KSA)

• Highly motivated, hands-on, self-starter with ability to think creatively and operate in a dynamic, ambiguous environment.
• Demonstrate excellent communication skills, both written and oral.
• Demonstrate a high level of interpersonal skills (soft skills).
• Ability to multi-task, strong problem-solving, conflict management skills.
• Outstanding interpersonal, team building, and communication skills.
• Demonstrated ability to:
• Establish priorities under changing conditions.
• Exhibit calm, rational behaviour under stressful conditions.
• Administer duties and responsibilities with accuracy and attention to detail.
• Show initiative and leadership.
• Available to work 24x7, 365 days a year.
• Strong Microsoft Office and computer skills; ability to navigate department technology platforms.

QUALIFICATIONS and EXPERIENCE

• Bachelor's degree and equivalent experience in a relevant field.
• Minimum 5 years’ experience in law enforcement or military. 
• 3 years’ experience leading and developing teams.