Senior Account Manager at Vodacom

Role purpose:

The Senior Account Manager will secure new business from their allocated customer list, derived from the strategic set of customers. The Senior Account Manager will need to successfully manage their current base whilst selling additional products and services to these customers.  The Senior Account Manager will be required to minimize churn and maximize revenues with revenue growth being a key performance indicator. The objective is to increase the business from a target list of customers. The Senior Account Manager will also retain and record any customer and market intelligence to increase future win opportunities regardless if tenders are successful or unsuccessful.

Your responsibilities will include

• Responsible for managing strategic accounts and delivering profitable, long-term business from those accounts.
• Ensures delivery of annual revenue targets through delivery of full product mix.
• Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers.
• Works collaboratively to set up service relationships for nominated accounts.
• Provide input to help with decisions about new propositions, product mix, and services for customers.

The ideal candidate for this role will have:

• Matric/Grade 12 is essential.
• A 3-year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage. 
• 5+ years experience in Account Management.
• Experience in solution sales and relationship management with a track record of solution selling. 
• A broad understanding of the ICT Landscape and Strategic ICT enablers. 
• A thorough understanding of converged and networking technologies and services.
• Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices, and industry-specific aspects of corporate customers. 

Closing Date: 19th July 2022.