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  • Posted: May 2, 2023
    Deadline: Not specified
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  • Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services.
    Read more about this company

     

    Senior Administrator - eBanking

    Key duties and responsibilities

    • Managing user access - creation of new users and removal of leavers on core banking platforms and managing password resets
    • Adding new client accounts to existing banking platforms
    • monitor and action any queries which come into the eBanking helpdesk mailbox
    • Maintaining registers of users and performing annual review of each banking system to include review of users, their access and account groups.
    • Contacting banks to reallocate old devices to new users where possible
    • Performing specific client team requests such as monthly export of balances
    • Signatory updates - updating all eBanking systems as and when a user has changed from an inputter to a signatory
    • Dealing with general queries from users
    • Managing day to day activities in line with internal and external SLA timeframes - pro-active escalation to Manager of any issues.
       

    Experience and Skills Required

    • 2-3 years+ banking experience ideal, specifically onboarding new client accounts
    • Knowledge of local and global AML / KYC requirements ideal
    • Strong organizational, communication (verbal and written) and problem-solving skills
    • The ability to work with all levels within the organization
    • Strong multi-tasking skills
    • An ability to work to tight deadlines
    • Strong interpersonal skills to develop working relationships with colleagues and clients cross-jurisdictions
    • Ability to identify opportunities for process improvements
    • Proficient in Microsoft Office applications
    • Flexible enough to work in any shifts as per business needs
       

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Apex Group on apexgroup.ttcportals.com to apply

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