Senior Analyst Credit Capability at Woolworths

About the job

MAIN PURPOSE:

The purpose of the Analyst is to assist with the identification, investigation, documenting, User Acceptance Testing, Project Management and implementation of changes within the assigned department in line with the WFS TRIAD8, Blaze platforms and cloud infrastructure within WFS.

KEY RESPONSIBILITIES:

Project Delivery:

• Interface between CRO and business project teams, partners, development teams and IT to ensure optimised project implementations.

• Participate in departmental initiatives to continuously seek improvements in business strategies, policies, systems and procedures.

• Manage integration projects or sub projects and assign responsibilities to project team members

• Participate in the post implementation reviews for completed projects.

• Make appropriate recommendations to ensure solutions are optimally implemented.

• Provide subject matter expertise w.r.t. technical feasibility of implementing SAS, data and credit systems infrastructure-related changes.

Business and Systems Requirement Specifications

• Interpret requirements document and analyse existing system and interfaces for modification / improvement purposes and evaluate the best design for the expected system enhancements.

• Develop and maintain system requirement specification, program specifications and test documentation for audit purposes.

•  Provide input to system users who request changes for all systems in use in the department. Support their understanding of the dependencies and interfaces between the systems and to help them identify and use existing functionality as far as possible before pursuing new development

• Obtain approval from all related process owners to proceed with changes. Monitor the end to end execution of changes requested

Change Management (Software and Systems)

• Maintain a change log/chronology over time.

• Document, publish and maintain system design (new system developments and enhancements/changes) and all interfaces with other systems.

• Follow appropriate governance processes for implementation approval    

Testing:

•  Change systems specifications based on testing problems / amended requirements.

• Participate in testing and document any failures or issues identified. Ensure that all the issues identified by all the testers are adequately documented, prioritised and scheduled for correction.

Systems Stability and Support

• Ensure the stability of the existing Credit Capability environment.

• Monitor, support and maintain data and report delivery.

• Support all Data-related matters, including data transfers, DWH, etc.

Stakeholder Management and Specialist Advice 

• Manage the creation and hand-over of the system administration procedures.

• Liaise with 3rd Party Vendors as appropriate.

• Identify opportunities for data and process optimization within CRO and the broader WFS business using the credit decision system technology.

• Ensure awareness, adherence and compliance to all data and security related policies and procedures. 

FUNCTIONAL COMPETENCIES

• 2 – 3 Years Business Analyst experience

• Some basic Project Management Experience (preferred)

• Some process engineering experience (Preferred)

• Basic accounting background in the financial services industry (Preferred)

• Knowledge of relevant change methodologies (ability to translate business requirements into systems requirements).

• Ability to apply Project management methodology.

• Ability to troubleshoot implementation requirements including problem solving, development decisioning and analysis of proposed solutions.

• Ability to effectively plan and organise, integrate, innovate and manage multiple implementations.

• Ability to assimilate new information and developments and adapt to later implementations.

• Passionate about data analytics and how this contributes to the business.  

• Proven ability to effectively communicate analytical insights and improvement recommendations.

• Pro-active, Self-motivated and milestone-driven.

• Ability to package and present ideas and results in a logically ordered, understandable and practical way to both technical and non-technical project stakeholders.

BEHAVIOURAL COMPETENCIES

• Analysing

• Deciding and initiating action

• Relating and networking

• Persuading and influencing

• Applying expertise and technology

• Planning and organising

• Adapting and responding to change

• Commercial thinking

MINIMUM QUALIFICATION

• Business Analyst experience (Essential)

• Basic Project Management Experience (preferred)

• Some process engineering experience (Preferred)

• Basic accounting background in the financial services industry (Preferred)

• Cloud experience (Preferred)

EXPERIENCE REQUIRED

• Working knowledge of SQL, TRIAD, Blaze Advisor, VisionPLUS, system infrastructures, architectures.

• 1-2 years’ experience in supporting and/or managing SQL and/or Credit Decision systems.

• Experience in managing third-party relationships is essential.

• Experience in testing the implementation of software strategies.

• Experience of relevant change methodologies      

As a proud South African brand, Woolworths Financial Services is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.

If you are interested in the above position please forward your CV to [email protected] with the name of the position in the subject line.

If you have not been contacted within two weeks after the closing date of this vacancy, please consider your application as being unsuccessful.

Closing Date: 21 September 2021