Senior Analyst: Strategy & Analytics at Nedbank

Job Purpose

• To manage and oversee strategic and operational functions for CSSB by advising stakeholders on products, solutions, procedures and systems to meet business objectives.

Job Responsibilities

• Manage business systems by working with the squad/s, making the necessary changes and enhancements
• Plan system enhancements and manage backlog – innovation, prioritisation
• Work with stakeholders to ensure business systems are performing optimally
• Ensure that systems and processes are operational and in line with external and internal audit requirements
• Build and maintain relationships with clients and service providers (internal & external)
• Support the business (drive/lead and participate) – BAU, projects, Ad Hoc initiatives and Industry initiatives
• Drive and participate in product development by liaising with stakeholders
• Ensure new procedures/operating model blueprints are completed prior to rolling out initiatives
• Share information and knowledge with stakeholders' peers through meetings and discussions
• Manage the Service Level Agreements by ensuring that deliverables meet clients' expectations
• Engage internal stakeholders through regular communications and ongoing networking sessions
• Ensure continuous improvement goals are achieved by creating an environment whereby self and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement
• Improve productivity and reduce costs by improving work processes through offering innovative ideas and input and soliciting input from managers and teams
• Compile management and strategic reporting
• Conduct micro and macro research as requested

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• BSc or BCom Degree
• MBA will be an advantage

Minimum Experience Level

• 5 years in operational environment, 2 of which must be in analytics and strategic planning

Additional Technical / Professional Knowledge

• Business administration and management
• Change management
• Client service management
• Communication Strategies
• Diversity management
• Strategic planning
• Technical / Professional Knowledge
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Microsoft Office
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Business Acumen

Behavioural Competencies

• Aligning Performance for Success
• Building Partnerships
• Decision Making
• Business Acumen
• Guiding Team Success
• Planning and Organizing