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  • Posted: Mar 24, 2021
    Deadline: Not specified
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    Over the years, WNS Global Services SA (Pty) Ltd has built a reputation as an industry leader, partnering with globally leading companies to deliver best-in-class BPO services within their respective fields of operations. We have won numerous industry awards by delivering world-class Business Process Outsourcing (BPO) services to major local and internationa...
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    Senior Associate - Operations Business sales - Outbound

    Job Description
    Business sales agent required to handle incoming calls from business customers ,identifying their business needs and providing a solution that will best fit their needs ,thereafter providing the suitable .Assist with queries relating to pending sales activation. To actively grow and defend core markets, thereby generating revenue and improving customer satisfaction.
    Job-Related Knowledge, Competencies & Skills Required

    Essential

    • Business sales experience
    • Telecommunications experience
    • Numeracy
    • Products
    • Telephone Etiquette
    • Stress Tolerance;
    • Multi-tasking;
    • Processing Speed;
    • Comprehension;
    • Selling Techniques;
    • Interpersonal;
    • Communicating;
    • Listening Skills;
    • Computer Applications;
    • Problem Solving;
    • Time Management;
    • Reading & Writing;
    • Information Locating

    Other Specific Requirements

    • Products and Services Regulations
    • Systems
    • Policies and Procedures

    Qualifications
    Qualifications Required

    Essential

    •  A Matric/Grade 12 Certificate

    Experience Required

    Essential

    •  12 months business sales experience within a telecommunications industry as a call centre agent

    Additional Information

    • R 4 226 basic salary
    • R 500 attendance bonus
    • Commissions payable on PIS sales
    • Telkom Incentives

    Method of Application

    Interested and qualified? Go to WNS Global Services on jobs.smartrecruiters.com to apply

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