Senior Associate: Sales - International Financial Institutions at Nedbank

Job Purpose

To ensure synergistic and profitable relationships between Nedbank and International Financial Institutions through relationship management aligned with Nedbank’s strategic objectives.

Job Responsibilities

• Build and maintain relationships with clients by demonstrating an understanding of client needs; communication; acting on feedback. and delivering on client expectations.
• Retain and grow business with existing/new clients through regular engagement/interactions.
• Build and maintain relationships with internal stakeholders through collaboration; information sharing and giving and receiving feedback.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank. This is in conjunction with the product owners.
• Optimise outputs by evaluating resource utilisation and analysing channel effectiveness.
• Adhere and comply to internal compliance standards and external regulatory requirements for transactions; proposals and documentation by informing relevant internal stakeholders.
• Resolve work obstacles by monitoring and managing on a case-by-case basis and early escalation where required.
• Inform internal stakeholders of industry changes and legislation through information sharing.
• Source and relate business opportunities from internal departments in line with budgets by building and maintaining internal relationships.
• Deliver project/financial results by communicating and negotiating internal requirements and risk parameters.
• Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management. Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Relevant industry specific qualification in Finance or Sales.

Essential Certifications

Preferred Certifications

Minimum Experience Level

• 5 years in a related financial services industry or 5 years role related sales experience.

Technical / Professional Knowledge

• Business administration and management
• Business terms and definitions
• Communication Strategies
• Financial Accounting Principles
• Governance, Risk and Controls
• Nedbank policies and procedures
• Organisational behaviour theory
• Relevant regulatory knowledge
• Management information and reporting principles, tools and mechanisms

Behavioural Competencies

• Initiating Action
• High-Impact Communication
• Driving Successful Customer Engagements
• Aligning and Executing Sales Strategy