Senior Business Analyst at FirstRand Corporate Centre

Job Description

• Responsible to elicit and validate business requirements with stakeholders and to analyse and translate business requirements into requirement packages from which applications solutions are developed
• The business analyst is responsible for defining business needs for new and/or enhanced products, services or optimised business processes

Are you someone who can:

• Analyse business from all aspects to develop in in-depth understanding of the business
• Work with end users and project owners to identify business, functional and technical requirements
• Do gap analysis between current and required specifications
• Oversee the planning and execution of systems testing
• Analyse exiting business processes and facilitate with stakeholders to make improvements
• Identify and define business processes and system development or configuration requirements to realise the process end goal
• Work with project team members to define metrics/performance goals/ acceptance criteria for the solution or system
• Assist in translating requirements into test conditions and expected results for unit development, system integration and UAT
• Participate in quality reviews or set reviews of designs, prototypes, and other work products

You will be an ideal candidate if you have: 

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 3–5 years of experience in business analysis, process improvement, or systems implementation.
• Proven experience in requirements gathering, gap analysis, and stakeholder engagement.
• Familiarity with testing methodologies and quality assurance practices.
• Experience with business process modeling tools and techniques.

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively across departments and with technical teams.
• Detail-oriented with strong documentation skills.
• Proficiency in tools such as MS Visio, JIRA, Confluence, or similar platforms.