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  • Posted: Sep 2, 2025
    Deadline: Sep 22, 2025
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  • Welcome to GBS, your gateway to excellence in the South African financial services industry. Established in 2010, GBS stands as a beacon of innovation, performance and enduring customer satisfaction.
    Read more about this company

     

    Senior Business Analyst

    Purpose of the Job:

    • The Senior Business Analyst will play a crucial role in understanding and analysing our business needs, identifying opportunities for improvement, and implementing effective solutions.

    Job Responsibilities:

    • Conduct comprehensive analysis by gathering and analysing business requirements, objectives, and processes.
    • Identify areas for improvement and develop strategies to enhance business performance.
    • Collaborate with stakeholders to define project scope, goals, and deliverables.
    • Conduct interviews, workshops, and observations to elicit business requirements.
    • Document functional and non-functional requirements using appropriate methodologies.
    • Develop use cases, user stories, and process flows to capture business needs.
    • Create clear and concise requirement specifications, ensuring alignment with business objectives.
    • Collaborate with development teams to ensure requirements are understood and implemented accurately.
    • Collaborate with stakeholders to design and implement effective solutions.
    • Develop and maintain business models, diagrams, and prototypes.
    • Participate in system testing and user acceptance testing to ensure quality and functionality.
    • Support the development of training materials and conduct training sessions for end-users.
    • Monitor post-implementation performance and provide ongoing support and enhancements.
    • Collaborate with cross-functional teams to ensure effective communication and coordination.
    • Facilitate meetings and workshops to gather requirements and address project-related issues.
    • Provide regular updates and reports to management on project progress and key metrics.
    • Gather and analyze business requirements to design effective solutions. Conduct functional and user acceptance testing to ensure deliverables meet business objectives

    Minimum Requirements:

    • Bachelor’s degree in Business Administration, Information Systems, or a related field preferred
    • 5–7 years proven experience as a Business Analyst or similar role, preferably in a corporate or consulting environment.
    • Proficiency in business analysis techniques, such as process modelling, data analysis, and requirements management.
    • Solid understanding of business processes, systems, and technologies.
    • Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse and Senior Management.
    • Strong interpersonal skills and the ability to collaborate effectively with stakeholders at all levels.
    • Experience with Agile methodologies and familiarity with project management principles.
    • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
    • Professional certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) are a plus.

    Behaviour and Competencies Required:

    • Able to synthesize different information.
    • Grasps concepts easily.
    • Able to adapt in a face-paced enviorment
    • Able to operationalize abstract concepts.
    • Able to display effective communication skills.

    Deadline:19th September,2025

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to GBS on gbsholdings.simplify.hr to apply

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