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  • Posted: May 31, 2021
    Deadline: Not specified
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  • The Shoprite Group of Companies, comprising several iconic brands, is the largest retailer in Africa. It started out as a group of eight grocery stores in 1979, and has grown into a technologically-advanced, continent-wide business selling items from food, liquor and medicine, to concert tickets and furniture. Today the Group is at the forefront of retail...
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    Senior Business Analyst - Store Operations

    Job Objectives    
    (1) Information Seeking and Analysis 10%

    • Analyse and understand the current business environment and strategies
    • Understand the current trends and developments in the industry
    • Requirement elicitation:
    • Work with user departments in the identification and documentation of user requirements.
    • Assess and document the business implication of user requirements to the business process involved
    • Propose and document process improvements where appropriate
    • Define business rules and guide the implementation of these rules in the development of the various application systems

    (2) Leadership, Facilitation, and Influencing 30%

    • Gaining knowledge within specific area and sharing of that knowledge across the team. This includes interviews, presentations and workshop facilitations with both business & IT:
    • Works closely with Systems Analysts, Project Manager to design and implement solutions
    • Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
    • Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented.
    • Assist other Senior Business Analysts to monitor portfolio activities
    • Coaching and mentoring for the domain stream BA’s in BA tools and processes
    • Provide input to strategic planning and setting of goals objectives
    • Prioritise business requests
    • Understand interdependencies across capability areas

    (3) Building and Maintaining Relationships and Communication Line 30%

    • To build and maintain a trust relationship with business users – by delivering what was promised
    • Accurately communicating the business requirements to IT to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
    • To train business users:
    •  To render support and facilitate sessions for end-users, including training where applicable
    • To continuously support the business environment:
    • Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends and developments in the technology field

    (4) Theoretical knowledge and application 20%

    • Research, document and prepare business cases on appropriate technologies, which will align with the business strategies of the organisation
    • Define scope of solution and ensure understanding of scope by business user
    • Review technical solutions and business processes against business requirement specification
    • Assist in the identification of data conversion and reporting requirements
    • Facilitate and co-ordinate User Acceptance Testing
    • Understand, document and escalate project risks
    • Liaise with other project areas to co-ordinate interdependencies and resolve issues


    (5)Time Management 10%
    To delivery required tasks and documentation on time, and within agreed timelines
    Qualifications    
    Essential:
    -3 years Degree/ Diploma in Information Systems, Technology or Analysis / If no degree/diploma, experience should be double the years of the qualification in a BA role
    -Diploma in Business Analysis (National Certificate.......) FTI
    Experience    
    Essential
    -5+ years Business analysis experience within a Business Analysis role
    -Senior BA with store operations experience
    -2 years retail industry experience


    Desirable:
    -2 years ERP experience (related to business domain)
    -SAP Experience
    Knowledge and Skills    
    Essential:
    -Formal training in business analysis and design methodologies
    -Experience/knowledge in participating in projects
    -Solid track record in successful delivery in the BA environment
    -SDLC knowledge

    Desirable:

    • Experience/knowledge in participating global business environment is preferred
    • Commercial and business understanding of the broader retail industry

    Essential
    -Presenting and Workshop facilitation skills
    -Estimation and planning of business analysis effort for projects
    -Business Modelling tools-preferably ARIS
    -Business analysis and elicitation techniques
    -Process re-engineering and improvement

    Method of Application

    Interested and qualified? Go to Shoprite Group of Companies on shoprite.erecruit.co to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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