Senior Death Claims Specialist (WC - Bellville) at Sanlam Group

Key responsibilities:

• Effectively manage and coordinate the daily workloads and work functions of a small team where required (in conjunction with TL)
• Provide Team Leader with input on the team members training needs on business processes and systems
• Identify system, process and training gaps
• Provide in-put to team’s reports and discussions.
• Checking quality of completed work and monthly reporting on errors made. (Provide feedback to TL)
• Checking and signoff of all claims, letters, journals & other work items.
• Ensure that the completed claim documentation meets the required audit standards, and complies with Legislation.
• Knowledge sharing and team assistance
• Assist with monthly and adhoc reporting
• Check and authorize payments

What will make you successful in this role?

• Matric with a C- symbol in either Mathematics or Accounting essential
• Relevant tertiary qualification will be advantageous
• At least 4 - 5 years’ experience in Employee Benefits
• General Administration knowledge of claims processes and procedures
• Employee Benefits experience essential

Knowledge and Skills

• Sound Knowledge of products, processes and services in the Group Risk environment
• Computer literacy (Microsoft Office)
• Understanding of rules and policy regulations with regards to schemes/funds
• Advanced excel skills is a requirement
• Experience on MIP workflow system will be advantageous

Behavioral Competencies

• Good communication skills (verbal and written)
• Client Service orientated
• Accurate and the ability to pay attention to detail
• Analytical capabilities
• Team player
• Results driven
• Decision making skills