Current Opportunities at PPS

Job Advert Summary    
Purpose of the Job:           

• Reporting to the Manager: IT DevOps, the role will be responsible to handle code deployments, configuration management and implementing departmental and industry best-practice security standards across the PPS environment.
• Responsible to monitor the application environment via monitoring dashboards, provide capacity trends and highlight performance bottlenecks.

Minimum Requirements    
Education:

• Bachelor’s degree/Diploma in Information Technology/Systems or Computer Science, engineering, software engineering or Equivalent years of work experience.
• ITIL Foundation
• Microsoft and Linux Certification or proven years of experience

Experience:

• 7+ years’ solid previous experience in software deployments, development and operations, or related IT, computer, or operations.
• 5+ years IT operation with strong understanding of deployment processes and standard best practices.
• Experience with Microsoft and Linux infrastructure, database SQL (MS SQL), CI/CD tools, scripting such as JavaScript, PHP, Python, Perl, Ruby, .NET, Scrum/Kanban.
• Solid previous experience with software development, infrastructure development, or development and operations.
• SAFe, Agile workflow methodologies,
• Deployment Platform tools - Docker, GitLab, Bitwise
• Analyze, solve, and correct issues in real-time
• Take ownership, leading and coordinate operational tasks, customer escalations, process improvements.
• Perform scheduled maintenance and support release deployment activities after hours
• Provide on-call rotation support for critical production systems
• Refine and automate regular processes, track issues, and document changes.
• Assist developers with query tuning and schema refinement
• Monitor system's health and performance
• Ensure the system is running smoothly
• Escalate issues within a reasonable time for quicker resolution

Knowledge and Skills:

• Solid acquaintance with Windows and Linux servers, and security delegation.
• Documentation skills for processes and procedures (creating SOPs’, KBs, runbooks, topology etc.)
• Microsoft Azure and GCP experience
• Understanding of, and experience with, server-client computing
• Application support and administration
• Database knowledge and administration advantageous
• Up to date on the latest industry trends, able to articulate trends and potential clearly and confidently.
• Monitoring tools (Dynatrace, Zabbix etc.)

Competencies:

• Analysis
• Teamwork
• Results orientation
• Planning and organizing
• Attention to detail
• Effective communication
• Ethics and integrity
• Client focus
• Relationship building

Duties and Responsibilities    
Main duties and responsibilities:

• Deployment Platform tools - Docker, GitLab, Bitwise
• Analyze, solve, and correct issues in real-time
• Take ownership, leading and coordinate operational tasks, customer escalations, process improvements.
• Perform scheduled maintenance and support release deployment activities after hours
• Provide on-call rotation support for critical production systems
• Refine and automate regular processes, track issues, and document changes.
• Assist developers with query tuning and schema refinement
• Monitor system's health and performance

Closing Date    
2023/05/12