Senior Director | Corporate Reputation | Strategic Communications at FTI Consulting

About The Role

• We are currently seeking a driven communications professional Senior Director level to join this growing team to support corporate reputation mandates for some of our biggest clients.

What You'll Do:

• Assist in managing client relationships with senior supervision and help to creatively prepare and deliver the client programme
• Develop professional relationships with clients and respond to their requirements for advice, deliverables and counsel when required
• Attend and participate in client status and other meetings as part of the account team and lead elements of the meeting
• Assist senior team members in managing accounts on a day-to-day basis and develop excellent relationships with clients
• Maintain professional, credible and beneficial relationships and associations with the media
• Maintain media lists, conduct media monitoring and analysis, prepare client media reports
• Proactively track media opportunities for the clients and suggest responses for these
• Distribute approved media releases, opinion pieces and other content
• Produce first drafts of communications plans aligned to the clients' communications strategies
• Demonstrate high quality original thinking around content development, writing and research documents from client briefs
• Have a good understanding of stakeholder mapping and engagement skills
• Understanding of digital communication and the role it plays in stakeholder and communication engagements
• Work alongside colleagues to ensure timescales and quality assurance are adhered to
• Support senior management in ensuring team processes are in place and share ideas on ways to evolve these
• Share industry and media insights across the team, based on journalist and industry contacts as well as thorough reading of the news

Support Business Development:

• Research potential clients and opportunities
• Proactively network with media and potential client prospects
• Work alongside senior members of the team on business development activities such as pitch preparation and delivery
• Support new business opportunities and produce fresh ideas

Team Involvement:

• Share ideas and client information with the team
• Share knowledge, insights and experience with colleagues
• Participate in learning and development initiatives
• Develop relationships with other teams within Strategic Communications and FTI

What You Will Need To Succeed
Preferred Skills:

• Ability to build strong rapport/relationships at all levels within FTI and client organisations
• Displays gravitas, confidence and maturity, able to take the lead in team meetings
• Capable of effective project management day-to-day on key accounts
• Intellectually strong, demonstrating an ability to deal with highly complex issues
• Exceptional written and verbal communications skills
• Stakeholder engagement skills
• Thorough knowledge of digital communication environment
• Demonstrates energy and a commitment to provide exceptional client service and add value
• Excellent team player with a positive and collegial focus

Personal Requirements:

• Previous experience in a PR agency or related industry of five years or more
• Excellent attention to detail
• Excellent organisational and planning skills
• Time management and the ability to prioritise a varied workload and plan ahead
• Ability to work effectively within a busy team
• Takes a pragmatic and 'can do' approach
• Ability to work well under time pressure

Basic Qualifications:

• Educated to degree level or equivalent in media relations, marketing, journalism, public affairs/politics, law or finance
• Experience in communication, finance or law
• Exceptional writing and research skills
• Strong media relations skills, with the ability to develop excellent contacts with the media
• Good understanding of the digital environment to advise clients on digital communications