Senior Functional Analyst - (Workday) x2 at Old Mutual South Africa

Job Description

• Support clients in the selection, implementation, and support of specific technology.
• This role uses consulting skills, business knowledge, and solution expertise to effectively integrate technology into the clients business environment in order to achieve client expected business results.
• Facilitates the implementation and support of modules to enhance business functionality and overall performance of the application, while maintaining a high degree of customer satisfaction.
• Performs design, configuration and testing activities in various modules of the application wrt new or existing functionality.
• Analyses the current business processes and scenarios and recommends/develops solutions to meet the clients need
• Responsible for the successful implementation of solutions or upgrades by providing functional expertise, guidance, presentation, and instruction on products to clients.
• Carries out complex or novel assignments requiring the development of new or improved procedures including upgrades/changes from the vendor.
• Develops and evaluates plans and criteria to be carried out by others; provides direction and leadership.
• Provides detailed knowledge of industry best practices through experience, research and development.
• Proactively seeks opportunities to enhance the effectiveness and efficiency of solutions.
• Manages and participates in implementations.
• Acts as liaison with clients and vendors for troubleshooting: investigate, analyse and solve software problems and map. client business requirements, processes and objectives; develop necessary product modifications to satisfy clients needs.
• Maintains a thorough knowledge of the organization and adheres to all organizational standards.
• Responsible for ensuring that the application version is current and relevant Interprets technical manuals and documentation and provides instruction manuals for non-technical users; provides training in all modes of usage of systems, products and services providing information on the full range of capabilities including dealing with exception conditions.
• Understand the application and database environment in order to perform the necessary data extracts/enquiries.
• Understands the integration of the application within the organization, at a moderate level.

Requirement

• 3-5 years working experience and knowledge in Workday HCM
• Relevant qualification from an accredited Institution
• Experienced in business and data analysis, solutions design & testing, data modelling
• Experience of working to and applying agile methodologies will be advantageous
• Experience working with ITIL
• Strong analytical, problem solving and investigative skills
• Ability to deliver as per agreed time standards and work under stress
• A flexible approach and ability to adapt.
• Ability to work under own initiative
• Have working experience and knowledge of Workday HCM modules

Workday Pro accreditation in any of the following:

• Recruiting
• Compensation
• Benefits
• Time Off
• Talent and Performance
• Learning

Working experience in any the following:

• Orgs
• Cost Centers
• Core HCM
• Reporting
• Security
• EIBs
• Experience with Workday Releases
• Implementation experience would be advantageous
• Prepare and maintain up to date Workday processes, system documentation, and assist with end user training materials.
• Assist with implementation of new functionality or system enhancements including test script development and requirements gathering.
• Prepare Functional specs and take through the design approval process
• Have experience in logging Cases and having Office Hours with Workday to resolve problems.
• Have experience in doing research on Workday Community website.

Education

• Bachelor of Information Technology (BIT), Diploma (Dip): Information Technology, Matriculation Certificate (Matric)  (Required)

Closing Date

• 10 May 2021