Senior Functional Specialist Oracle at AfroCentric Group

What will you do? 

Continuous improvement

• Develop accurate and detailed functional specifications and brief IT to ensure accurate and timely delivery according to the business needs 
• Conduct functional testing and track IT's resolution of identified test issues 
• Conduct comprehensive post implementation reviews and resolve user issues 
• Develop and present relevant and accurate support documentation 
• Conduct planning and prioritisation of systems issues related to area of expertise and in line with business priorities
• Implement practical solutions that use the specialist and departmental systems and processes 
• Provide specialist input and recommendations to improve the efficiency, compliance and quality objectives related to the area of specialisation 
• Identify problems and develop and propose solutions to present to appropriate leader or stakeholders 
• Ensure day to day operational support required from area of specialisation is provided to enhance performance

Cost containment

• Support the identification, development and implementation of cost-effective processes to increase efficiency and reduce cost drivers related to area of specialisation 
• Continuously review cost / benefit and Return on Investment within area of specialisation

Drive customer-centricity

• Maintain a high level of impact on other departments to support improved delivery 
• Continually increase understanding of client and stakeholder needs, satisfaction and service delivery
• Provide systems support to stakeholders and resolve their systems queries within Service Level Agreement

Knowledge management

• Ensure that adequate knowledge regarding specialisation is shared as required and maintained within the research library 
• Provide advice and / or training as required 
• Maintain, develop and implement specialist knowledge within the day to day operations of the organisation

Maintain expertise level

• Be a member of related professional bodies 
• Ensure CPD (continual professional development) or similar accreditation requirements are met annually to ensure maintained specialist accreditation

Network key relationships

• Communicate enhancements to stakeholders and manage expectations
• Engage with and provide support to the established network of internal and external expert resources and partners

Specialist support to projects

• Provide Specialist expertise and ensure best practice related to specialisation is implemented in projects, when required 
• Conform to project management disciplines when participating in projects 
• Represent department or project on appropriate committees related to area of specialisation

Qualification and Experience

• IT degree/diploma, Oracle certification advantageous
• 3+ years’ experience in Oracle in the IT/Systems environment
• Must have 3+years support and/or implementation experience with all HRMS modules: Core HR, Oracle Payroll, Self-service,
• Performance Management, iRecruitment, Oracle Learning Management
• Knowledge and Skills

Knowledge

• Knowledge and application of the System Development Life Cycle (SDLC)methodology 
• Knowledge and application of relevant legislation

Skills

• Task Management 
• Adobe Creative Suite 
• Data modelling and evaluation 
• Computer Technology Skills 
• Communication Skills 
• Business Writing Skills 
• Business information systems, testing methodologies, training 
• Attention to Accuracy and Detail 
• Problem solving and decision making skills 
• Customer Focus 
• Numerical Ability