Senior General Manager at Bolt

About the role

• As SGM, you’ll be responsible for driving growth, building and nurturing powerful relationships, strengthening our position among both drivers and riders, and keeping our teams engaged, motivated, and thriving.
• You’ll be the bridge between Bolt and the country’s most important stakeholders, from regulators and government officials to local communities and business partners, while ensuring that our local operations are world-class.
• This role is not just about running a business, it’s about making urban travel more affordable, convenient, and sustainable.
• You’ll work closely with HQ teams (Growth Analytics, Expansion, Central Operations, Marketing, Product, Regulatory, CS), report directly to the Regional Director for Africa & Southeast Asia, and lead a team that is determined to transform mobility in one of the world’s most dynamic markets.

What you can expect
Main tasks and responsibilities:

• Lead South Africa’s strategic and annual business planning, and be accountable for its execution.
• Identify local trends, opportunities and risks; create plans to to leverage on the opportunities / mitigate the risks.
• Oversee local operations and finances to ensure maximum impact and efficiency.
• Design in-market expansion strategies for ride hailing services and features.
• Take full ownership of the country’s P&L, delivering against ambitious KPIs.
• Lead, grow and inspire a high-performing team.

What we expect
About you:

• You have at least 7 years of experience in senior management within a fast-paced environment.
• Proven track record in P&L management and delivering results
• Experience in commercial operations, with leadership in complex, high-growth settings<./point> Exceptional leadership, negotiation, and communication skills.
• Exceptional leadership, negotiation, and communication skills.
• Business acumen with the ability to evaluate a line of business and identify growth levers.
• Strong organisational and project management skills, able to juggle multiple priorities and deliver.