Senior Group Benefits Manager at Shoprite Group of Companies

Purpose of the Job    

• The purpose of the Senior Group Benefits Manager role is to oversee the end-to-end management and administration of benefits offered to employees within the Shoprite Group, including the management of the in-house pension funds and medical aid scheme.
• The role achieves success by developing, implementing, administering, and maintaining benefits programmes, policies, and procedures and ensuring that benefits programmes meet employee needs, and comply with legal requirements.

Job Objectives    

• Participating in the Development of Shoprite’s Benefit Strategy in the context of the overall business strategy. 
• Managing the implementation and execution of the Benefit Strategy against agreed timeframes, budget, and report against performance measures.
• Managing the processing of employee benefits across the benefits portfolio – including pension funds, medical aid, medical insurance as well as other company specific benefits, for e.g.  staff discount scheme, long service awards, educational loans, and grants, and the Shoprite Employee Trust. 
• Managing the relationship with regulators - Financial Services Conduct Authority and Council for Medical Schemes and ensuring compliance to all statutory reporting requirements 
• Managing all employee benefit processing (including terminations and cancellations) and reporting to ensure that it complies with legal requirements as well as policies and procedures.
• Managing third party service providers against agreed upon SLA’s.
• Acting as advisor to Boards of Trustees
• Executing and/or providing support with reporting, data reconciliations and contract negotiations. 
• Ensuring service delivery of benefit teams, including query resolution in collaboration with the People Support Desk. 
• Ensuring data accuracy, integrity, and maintenance for Group Benefits and applying rules as issued per fund (as custodian for SR).
• Oversight and management of various stakeholder groups – including third parties, service providers, fund administrators etc.
• Administration of benefits increases, board packs and other presentation / reporting inputs required periodically.
• Providing input into the Group Benefit governance structures, policies, processes, frameworks etc., ensuring integration and effective flow of work with other areas and functions as relevant across the People Team/business.

Qualifications    

• Relevant financial, legal or administrative qualification - (essential). 

Experience    

• 6 years’ experience in a Benefits Management or equivalent role, in a Group environment overseeing multiple benefits structures, funds, process and compliance requirements - (essential).
• Exposure to statutory requirements, applying and monitoring relevant laws, regulations, and best practices as they relate to Group Benefits. 
• Depth of Fund oversight expertise with proven exposure to fund accounting/reconciliation, budgeting, reporting and risk management – (essential). 

Knowledge and Skills    

• Strong business acumen, third party fund administration oversight, relationship, and stakeholder management – (essential). 
• Knowledge of SAP – (preferred). 

Closing Date    

• 2026/02/13