Senior Insights Analyst at DataOrbis

Requirements

Qualification

• Suitable Tertiary Degree/Diploma or Relevant Certification in a Commerce or Marketing related field.
• 10 + years of professional experience within FMCG, Consumer Goods, marketing, data management or related industry.
• At least 3 years experience in a client-facing position, consulting or business development role engaging with senior members of client organisations.

Skills

EPOS Data Expertise:

• Understanding of EPOS datasets, including sales trends, stock levels, and customer purchase behaviours.
• Familiarity with retailer-specific EPOS tools like Nielsen, IRI, or retailer-proprietary systems is an advantage

Data Analytics Tools:

• Proficiency in BI tools (e.g., Power BI, Tableau, Qlik).

Data Integration and ETL Processes:

• Understanding of how to transform EPOS data into meaningful analysis.
• Experience with cloud-based platforms (e.g., Azure, AWS) is a plus.

Data Visualization:

• Ability to create intuitive dashboards and visualisations to communicate insights effectively.
• Knowledge of advanced charting techniques for storytelling with data.

Responsibilities 

Insights and Analytics

• Utilize Pyramid dashboards to analyze EPOS retailer data, uncovering key sales trends, performance gaps, and growth opportunities.
• Deliver strategic recommendations that align with the client’s objectives, driving actionable outcomes and measurable business growth.
• Conduct in-depth category and product-level analyses to identify underperforming areas and opportunities for improvement.
• Collaborate closely with clients to understand their goals and provide tailored insights that address specific challenges and opportunities.
• Proactively monitor market trends and retail dynamics, ensuring clients remain competitive by acting on emerging opportunities.
• Respond to ad hoc analytic briefs, providing timely, insightful analyses that support data-driven decision-making.
• Prepare and deliver insights presentations, effectively communicating findings and recommendations to client stakeholders.
• Engage with the Research Lead and other internal teams to ensure the accuracy and relevance of dashboards, aligning them with client needs.
• Build strong relationships with clients through high-quality, proactive insights.
• Work autonomously to anticipate client needs, regularly presenting insights that go beyond the immediate brief to add strategic value.

Participates in Client Meetings and Engagements

• Professionally address report-related queries and escalate issues when needed.
• Train clients on Pyramid Analytics tool, reports, and interpreting insights derived from dashboards.
• Proactively identify and communicate opportunities to expand service offerings to the Client Success Manager.

Client Setup Tasks

• Assist in briefing new projects and setup requirements to the projects team.
• Ensure setup checklists are complete, addressing any missing information prior to project initiation.
• Manage tasks related to product and customer master data, ensuring alignment with reporting requirements.
• Engage with internal teams to ensure clean and accurate data feeds for setup.
• Identify issues during the setup process and escalate for resolution as required.

Monthly Data Management Tasks

• Collaborate with the operations team to follow up on and complete data management tasks.
• Monitor and escalate any data processing delays or issues, providing regular updates.

Client Maintenance Tasks

• Maintain up-to-date client trackers, ensuring accuracy by collaborating with the Client Success team.
• Attending and actively contributing to internal Client Success meetings.
• Provide feedback on client management progress and delivery challenges.