Senior Management Information Systems Administrator Officer at Department of Higher Education and Training

REQUIREMENTS :

• A Grade 12 / Matric / Level 4 Certificate. An appropriate National Diploma or Bachelor's Degree in Information Systems, Management Information Systems, Information Technology, Computer Science, Data Science, or any other related qualification. A minimum of three (3) years' relevant experience in Management Information Systems, database administration, information systems support, institutional reporting, or data analytics. Proven experience working with the Integrated Tertiary Software (ITS) system (TVET COLLEGE BMS SYSTEMS) is a prerequisite.
• Knowledge of DHET policies, TVETMIS reporting requirements, and higher education information systems. Knowledge of SQL, relational databases, and reporting tools is required. Proficiency in Microsoft Office Suite, particularly Microsoft Excel, is essential. Knowledge of Business Intelligence and data visualisation tools such as Microsoft Power BI, SQL Server Reporting Services (SSRS) or similar reporting platforms and A valid Driver’s Licence.
• Knowledge of Management Information Systems principles, database administration and information management. Knowledge of the Integrated Tertiary Software (ITS) system, relational databases, database querying, business intelligence tools and reporting applications. Understanding of data governance, data quality management, information security and institutional reporting frameworks within the TVET sector. Knowledge of DHET reporting requirements, TVETMIS reporting processes and the Protection of Personal Information Act (POPIA). Good understanding of systems analysis, information management. Excellent analytical, problem-solving and reportwriting skills with the ability to interpret complex institutional data and present meaningful management information.
• Ability to develop dashboards, statistical reports and performance indicators to support evidence-based decisionmaking. Good communication, presentation, interpersonal and stakeholder management skills. Ability to work independently, manage multiple priorities and maintain a high level of accuracy, confidentiality and attention to detail. Adhere to Department of Higher Education & Training and College policies and

procedures.
DUTIES :

• Provide support in the administration, maintenance and optimisation of the College's Management Information Systems (MIS) and the Integrated Tertiary Software (ITS) to ensure the integrity, availability and security of institutional information. Maintain and administer institutional databases, perform data validation, cleansing and reconciliation, monitor system performance, implement system updates, maintain user access controls, perform routine backups and support the implementation of information security and data governance standards.
• Provide first-line support to ITS users, resolve systemrelated queries, develop and maintain system documentation, facilitate user training, and assist in the implementation of system enhancements and continuous improvement initiatives in support of institutional objectives. Collect, extract, analyse, interpret and report on institutional data to support planning, monitoring and evidence-based decision-making. Develop and generate management reports, dashboards, statistical reports and key performance indicators for College Management, Council, the Department of Higher Education and Training (DHET) and other stakeholders.
• Support the coordination and submission of statutory reports, monitor data quality and compliance with DHET reporting requirements, identify trends and provide analytical insights to improve institutional performance, ensure compliance with College policies, the Protection of Personal Information Act (POPIA) and other applicable legislation, and perform any other duties delegated by the Assistant Director: Management Information Systems. ITS database. Comply with DHET and College policies and procedures. All shortlisted candidates, including the SMS, shall undertake two pre-entry assessments. One will be a practical exercise to determine a candidate’s suitability based on the post’s technical and generic requirements and the other must be an integrity (ethical conduct) assessment