Senior Manager - Artificial Intelligence Programme Governance and Reporting at MTN

Responsibilities

Key Activities & Responsibilities

• Lead the strategic establishment and ongoing governance of standards, processes, and frameworks across all AI programs, ensuring the programs comply with industry best practices and strict adherence to regulatory requirements
• Oversee the governance of critical project deliveries, monitoring trends, anomalies, and behaviors to ensure proactive risk mitigation
• Serve as the primary point of contact for AI governance, advising leaders on policy and regulatory changes while facilitating timely communication between the senior leadership and cross-functional teams to ensure alignment on AI program execution
• Work closely with relevant AI Ethics & Compliance stakeholders to monitor emerging regulatory and ethical standards in AI, adjusting governance policies proactively ensuring alignment with overall MTN governance policies and standards
• Spearhead the development and enforce policies for responsible AI development, deployment, and monitoring, ensuring full alignment with global regulatory standards to maintain compliance and ethical AI practices across all programs
• Responsible to ensure compliance with internal and external guidelines, focusing on fairness, transparency, accountability, and privacy in AI systems. Monitor and enforce best practices to maintain ethical and regulatory standards across AI initiatives
• Collaborate with AI Legal and Regulatory stakeholders to manage and document AI-related risks and incidents, while developing audit mechanisms and conducting regular compliance checks to ensure adherence to AI governance standards
• Partner with cross functional teams to strategically integrate AI principles throughout the entire AI lifecycle, from conceptualization and development to deployment and continuous monitoring, ensuring ethical standards, transparency, and compliance are maintained throughout
• Drive the identification and mitigation of risks in AI applications, including bias, security, and privacy concerns, and establish metrics and KPIs to assess and ensure alignment with ethical and governance standards
• Perform project portfolio analysis by generating comprehensive reports and dashboards to track AI compliance, performance metrics, including project financials and capital expenditures, and provide detailed insights to stakeholders for informed decision making
• Responsible to Identify opportunities for continuous improvement in AI program governance and reporting processes, and drive the adoption of best practices and new technologies to enhance the efficiency and effectiveness of program delivery
• Drive training and awareness programs for internal stakeholders, including technical teams and business leaders, to ensure they understand the ethical, regulatory, and governance aspects of AI technologies, enabling a culture of compliance and responsibility

Qualifications

Education:

• Bachelor’s degree in Business Administration, Information Technology, or a related field
• Relevant certifications in engineering or AI (preferred)

Experience:

• 8+ years of experience in project/program governance and reporting, preferably in AI, telecom, or technology driven environments
• Proven track record in leading AI governance frameworks and reporting in telecom or tech industries,
• Hands-on experience in managing end-to-end AI projects, ensuring alignment with business goals, regulatory compliance, and successful delivery
• Experience of working in a dynamic, fast-paced environment

​​​​​​​Skills:

• Strong understanding of AI principles, frameworks, and regulatory standards to ensure compliance and effective governance
• Familiarity with a broad range of technical concepts relevant to cloud computing environments: logical access, agile development process, security architecture, information security, network security, and privacy
• Demonstrated project governance and reporting skills
• Knowledge of global and regional compliance requirements and experience in conducting regular compliance checks