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  • Posted: Jan 25, 2022
    Deadline: Not specified
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    MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
    Read more about this company

     

    Senior Manager: Fraud Prevention and Detection

    Mission/ Core purpose of the Job
    Acting as an expert advisor in Fraud Risk Detection and Prevention, the Senior Manager is responsible for managing the fraud risk framework in line with international best practice and telecommunication specific requirements.

    To this end, the role ensures the effectiveness of the fraud risk detection and prevention systems and processes, by driving the fraud detection and prevention framework, associated control and process innovations and meaningful analytics drivers.

    This role provides expert guidance to the GM on strategic issues and provides input on developing and continuously improving the fraud detection and prevention frameworks and ensuring transparent and effective measurement of fraud risks associated with the MTN Group.
    Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
    The Senior Manager: Fraud Prevention & Detection role will be accountable to achieve the following objectives:

    Strategy Implementation

    • Lead creation of sub-divisional strategy in line with overarching divisional goals for area within Internal Audit and Forensics associated with fraud prevention and detection
    • Ensure effective alignment of sub-divisional strategy by means of providing direction, structure, business plans, quality assurance and support
       

    Operational Delivery

    • Develop and drive appropriate fraud detection and prevention operational frameworks, aligned to overall Fraud Risks facing MTN and associated strategy
    • Ensure embedded systems and processes are effective and drive reduction and mitigation of fraud risk and enable the employees and business to denounce any irregular activities
    • Manage and drive the continuous testing on the design and effectiveness of these key internal controls, systems and processes for fraud detection and prevention
    • Address control weaknesses, and make recommendations regarding industry best practice controls, systems and processes, and continued control improvements
    • Produce/compile high level reports on fraud detection and prevention systems, trends, new challenges, new exposures, with recommendations and guidance to management, based on internal expertise and best practices
    • Develop and deliver internal training materials on fraud detection and prevention, to be deployed to the various MTN OpCo’s and internal stakeholders, and align this to the business strategy and specifications of each OpCo
    • Ensure that the whistle-blower function as an enabler to fraud detection and prevention operates effectively, and that training on the channel is be included in the training programmes developed
    • Make use of the information on the Group Fraud Incident Register for driving the definition of new methods, mechanisms, systems and processes to prevent new incidents
    • Provide expertise input to management for the development and enhancement of internal fraud detection and prevention strategy and framework
       

    Special Assignments and Investigations

    • Manage and/or carry out special fraud assignments and investigations, as requested by the Executive and/or Group Chief Internal Auditor
    • Report independent fraud detection findings in the form of comprehensive reports feedback presentations on a timely basis to the Executive, Group Chief Internal Auditor, and if necessary to the Group Audit Committee
       

    Key Deliverables

    • Reporting on Fraud Detection and Prevention Outcomes
    • Quantification of Values at Risk
    • Coverage footprint across Departments/Functions/Locations across the global MTN Footprint

    Job Requirements (Education, Experience and Competencies)
    Education:

    • Minimum 4-year Bachelor of Commerce Degree in Accounting/Audit/Finance
    • Post graduate CA / MBA and/or Master’s Degree in related field is advantageous
    • Professional qualification in Fraud Risk and Investigations (ACFE or ICFP) is advantageous
    • English and French (as an advantage)
       

    Experience:

    • Minimum 5 years’ experience at Management level, in Fraud Risk Management, with at least 3 years exposure to the Telecoms industry, in a medium to large organisation
    • Experience in Proactive Fraud Risk Management or related client service is essential
    • Experience in evaluating and performing fraud risk assessments and risk management practices at a task and organisational level is advantageous
    • Experience in a Big 4 Accounting firm is advantageous
    • Experience in working across diverse cultures and geographies (advantageous)
    • Understanding of emerging markets is advantageous
       

    Competencies:

    • Strategy Implementer, Decisive Problem Solver, Best Practice Value Creator
    • Culture and Change Champion, Guiding People Manager, Relationship Builder
    • Results Achiever, Operationally Astute, Agile, Accountable
       

    Skills:

    • Strong Risk Management skills
    • Strong Data Analytical skills
    • Demonstrated ability to drive issues and tasks through to completion
    • Results orientated – ability to motivate, manage and drive consensus across diverse teams
    • Project Management
    • Customer Focused

    Method of Application

    Interested and qualified? Go to MTN on www.mtn.com to apply

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