Senior Manager - Market Development at M-KOPA

M-KOPA is seeking a dynamic individual to take a key position within the South African Team. The Senior Manager, Market Development will be responsible for key strategic, business development, analytical and cross-department projects that support the expansion of M-KOPA’s connected asset financing platform. He/she should excel at solving strategic business problems, leading business improvements, and supporting field operations. 
Key Responsibilities

• Drive strategic, operational, and cross-functional initiatives that result in improved customer acquisition, retention, and credit performance.
• Plan and lead the testing, piloting, and operational setup for product launches, at different levels of commercial maturity.
• Support new channel development, including overseeing all end-to-end integrations, training, and service delivery required for launch.
• Coordinate with departmental heads to drive business improvements.
• Lead research and rapid analyses on M-KOPA’s products, competitors, customers, and operations.
• Manage the in-country marketing department and drive campaigns aimed at improving consumer education, driving acquisitions, and increasing customer retention.
• Manage relationships with key strategic partners. 

Incumbent Requirements

• At least 5 years of experience in project management, consulting, finance, or operational roles, ideally with multi-market experience.
• Bachelors’ degree 
• Preference for candidates with advanced analytical and statistical skills.
• Excellent communication skills and the ability to work across geographies, cultures, functions and seniorities. Experience and a high capacity in managing multiple projects, operations, and people simultaneously while delivering high quality outputs.      
• Project management skills with demonstrated experience working with cross-functional teams and participation in product development process.
• Requires strong oral and written communications skills as well as demonstrated success as a product spokesperson.
• Self-motivated with the ability to prioritize, meet deadlines, and manage own time with changing priorities in an agile environment.
• Excellent interpersonal skills with a willingness to go the extra mile to assist other team members.
• Excellence stakeholder management required.