Senior Manager, Pitch Content Global Client Pursuits at Baker McKenzie

Main responsibilities

Pitch Content Strategy & Development:

• Lead the creation and management of high-quality pitch content, ensuring alignment with the firm’s business objectives and competitive positioning
• Develop strong, client-centric value propositions for competitive bids, panel submissions, and key client proposals
• Provide strategic input on content development, messaging, and storytelling to enhance proposal effectiveness

Content management & process optimization:

• Lead the development, management, and implementation of a robust content repository and governance framework
• Oversee the processes, technologies, and platforms that support pitch content creation, storage, and accessibility
• Ensure all pitch content in the content library is up-to-date, well-organized, and easily retrievable by relevant stakeholders; Keep teams accountable for content management and regular updates through strong project management
• Develop and implement best practices for content reuse, content updates, and customization to enhance efficiency and build a scalable knowledge base
• Leverage data analytics for content tracking, management, and timely updates, ensuring the most effective messaging is amplified. Tracking winning content to identify patterns of success with optimized future pitches

Stakeholder engagement & subject matter expertise:

• Act as the primary contact for developing the latest client solutions, firm services, and industry trends to support pitches and proposals, in collaboration with partners, GCP, and BDMC teams
• Build and maintain strong relationships with subject matter experts across the organization to ensure content accuracy and relevance
• Stay informed on emerging content trends and competitive insights to refine and enhance pitch materials
• Develop and share regular content management reports with stakeholders to drive high content engagement and usage

Training & best practices:

• Lead training initiatives to upskill teams on best practices for pitch content creation and proposal development
• Develop guidelines, playbooks, and training materials to ensure consistency and effectiveness in pitching, using centrally available pitch content
• Foster a culture of continuous learning, improvements, and knowledge sharing across the organization

Technical skills, qualifications and experience:

• A bachelor's degree
• Proven experience in pitch delivery, pitch content development, proposal writing, or related business development roles, within a competitive, client-focused professional services industry
• Strong leadership experience, able to manage teams, influence stakeholders and drive content excellence
• Exceptional writing, storytelling, and communication skills, able to translate complex solutions into compelling client narratives
• Expertise in content management tools, proposal automation software, and knowledge-sharing platforms
• Strategic thinker with a results-driven mindset and a keen understanding of competitive positioning
• Experience in training, coaching, and developing best practices for pitch and proposal writing
• Strong stakeholder management skills, with the ability to collaborate effectively across multiple business units
• Excellent project management skills, keeping multiple projects on track and meeting deadlines
• Client service focus, flexibility, can-do attitude; motivated and enthusiastic; personal drive and energy
• Gravitas to train and influence groups of partners or senior members of the Firm
• Serve as a role model for all team members