Senior Manager, Product Support at Metso

What You’ll Do

• Build and maintain relationships with key customers, engineering houses, and consultants, identifying and developing new market opportunities.
• Conduct technical presentations, workshops, and promotional activities in collaboration with Marketing and Sales teams.
• Support customers in integrating and optimising HPGR technology within comminution circuits.
• Provide expert input during proposal development, ensuring solutions align with customer needs, technical requirements, and market expectations.
• Contribute to product strategy by feeding back insights on performance, pricing, and customer experience to Product Line and Engineering teams.
• Support Market Area teams with training, opportunity development, and strategic sales planning.
• Lead the handover of successful sales to project execution teams to ensure smooth delivery.

What We’re Looking For

• Degree in Engineering, Metallurgy, or Process disciplines (or equivalent experience in product, sales, or business development).
• 10+ years’ experience in product management, business development, or technical sales within mining, mineral processing, or heavy industry.
• Strong technical understanding of HPGR and/or other comminution technology would be advantageous.
• Proven ability to lead and influence within a global matrix organisation.
• Excellent communication and stakeholder management skills across diverse cultures.
• Strategic thinker with a strong commercial mindset and customer focus.
• Willingness to travel regularly both domestically and internationally.